Voice AI for contact centers
Job no longer available
Voice AI for contact centers
201-500 employees
Job no longer available
201-500 employees
To simplify the experience of connecting with contact centers.
Traditional voice-based call center service is difficult and costly. This is where artificial intelligence and voice technology have increasingly presented an opportunity for enterprises to overcome the challenges of scale and engagement at their customer contact centers.
Skit’s AI-based voice automation platform VIVA enables corporations to automate 90% of their call center operations powered by Natural Language Understanding (NLU) technology.
The company’s strengths are in language and hyper-personalization. As a result, the technology company’s expansion plans are focused on adoption in Southeast Asia markets, though it has also partnered with notable federal and private companies in the US over 2023.
The startup must continue to refine its technology in order to build a moat around its business. They are now one of only a few call center service providers with AI trained on 10 million hours of data.

Freddie
Company Specialist at Welcome to the Jungle
Sep 2021
$23m
SERIES B
May 2021
$25m
SERIES B
Midtown South, New York, NY
Sourabh Gupta
(CEO)Founded Skit.ai on graduation from IIT, Roorkee.
Akshay Deshraj
(CTO)Founded Skit.ai on graduation from IIT, Roorkee. Studied Electrical Engineering.
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