Senior Product Marketing Manager, Skit.ai

Salary not provided
Expert level
New York
Skit.ai

Voice AI for contact centers

Job no longer available

Skit.ai

Voice AI for contact centers

201-500 employees

B2BArtificial IntelligenceEnterpriseCustomer serviceSaaS

Job no longer available

Salary not provided
Expert level
New York

201-500 employees

B2BArtificial IntelligenceEnterpriseCustomer serviceSaaS

Company mission

To simplify the experience of connecting with contact centers.

Company mission

To simplify the experience of connecting with contact centers.

Our take

Traditional voice-based call center service is difficult and costly. This is where artificial intelligence and voice technology have increasingly presented an opportunity for enterprises to overcome the challenges of scale and engagement at their customer contact centers.

Skit’s AI-based voice automation platform VIVA enables corporations to automate 90% of their call center operations powered by Natural Language Understanding (NLU) technology.

The company’s strengths are in language and hyper-personalization. As a result, the technology company’s expansion plans are focused on adoption in Southeast Asia markets, though it has also partnered with notable federal and private companies in the US over 2023.

The startup must continue to refine its technology in order to build a moat around its business. They are now one of only a few call center service providers with AI trained on 10 million hours of data.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Generous Leave Policy | We have a generous personal time off policy and adhere to regional paternity and maternity leave practices
  • Savings Plan | To help you invest in your future, we offer retirement savings plans based on the best regional practices around the world
  • Learning & Development | We invest time in creating continuous L&D programs including trainings, workshops, and hackathons
  • Flexible Working Hours | We provide the flexibility to choose your own working hours and balance your work and personal life
  • Healthcare Plan | Skit covers most of the medical, dental, and vision plan costs for you and your dependents

Funding (last 2 of 3 rounds)

Sep 2021

$23m

SERIES B

May 2021

$25m

SERIES B

Total funding: $53.1m

Leadership

Founded Skit.ai on graduation from IIT, Roorkee.

Founded Skit.ai on graduation from IIT, Roorkee. Studied Electrical Engineering.