Director of Competitive & Market Intelligence, Riskified
$125-145k
+ Bonus target + Stock-based awards
Fraud management software for eCommerce
Open for applications
Fraud management software for eCommerce
501-1000 employees
Open for applications
$125-145k
+ Bonus target + Stock-based awards
501-1000 employees
Company mission
To empower businesses to realize the full potential of eCommerce by making it safe, accessible and frictionless.
Role
Who you are
- 4+ years of experience in product marketing or competitive Intelligence in a B2B SaaS company
- You have a deep understanding of the retail ecommerce industry. Bonus points for experience in the online fraud domain
- Demonstrated ability to effectively position B2B products for growth in the market, working with marketing and sales to build a healthy pipeline while increasing the velocity and rate of closing deals
- Experience in leading company/platform level, and product level differentiated positioning
- You are naturally curious and want to deeply understand Riskified’s customer segmentation, buying committee members, technology, product-market fit
- Self-driven, flexible, and can handle challenges while maintaining your cool and sense of humor
- Works well independently, but enjoys collaborating as part of a team, with demonstrated ability to effectively engage with external and internal stakeholders, including senior executives. Managerial experience of FTE - bonus
- Excellent communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging, with experience building and leading training to GTM
- Strong analytical skills, highly capable of interpreting data, performing qualitative research, and distilling results into actionable key takeaways
- Your former employees would gush if we called for a reference check. You get joy from collaborating, sharing your skills and knowledge with others and in making the business even smarter
What the job involves
- Riskified is seeking a passionate and driven Director of Competitive & Market Intelligence to drive our competitive edge!
- In this role, you will own our competitive strategy and manage relationships with key industry analysts
- You will deliver objective analysis of Riskified's platform positioning, differentiators, and the competitive environment, backed by detailed research on threats
- These crucial insights will empower our teams to create industry-leading products and position Riskified as the go-to expert for ecommerce fraud and risk intelligence
- This is a people management role and you will have a dedicated team member focused on market research, managing our intelligence repository, and project coordination
- Reporting to the Senior Director of Product Marketing & Market Intelligence, you will be responsible for all global competitive intelligence and analyst engagement
- Your day to day will be balancing both strategic needs at the competitor or company differentiation level, and the tactical needs of the business (deals, regional GTM needs)
- Drive proactive competitive strategy: Identify and analyze competitive trends, threats, and opportunities across market sources to inform strategic planning and counter-positioning
- Empower GTM teams: Gather and prioritize internal competitive intelligence needs, delivering actionable insights and resources to stakeholders
- Influence product roadmap: Collaborate with Product and PMM to integrate competitive insights directly into the product roadmap for maximum effectiveness
- Lead rapid response: Coordinate cross-functional teams to develop and execute timely responses to critical competitive pressures, briefing executive leadership as needed
- Shape positioning: Partner with Product Marketing to refine market positioning and execute competitive strategies that enhance market leadership
- Leverage analyst relationships: Manage key analyst relationships (e.g., Gartner) to secure favorable positioning and disseminate valuable market intelligence across the organization
- Prioritize competitive intelligence needs from stakeholders and develop plans to address them
- Conduct ongoing research to track competitive landscape changes
- Manage competitive positioning priorities and create validated, accessible competitive briefs and assets
- Ensure Go-to-Market teams have self-serve access to essential competitive resources for deals
- Collaboration with Revenue Enablement to improve seller readiness through enablement programs and feedback loops
- Manage analyst relations (e.g., Gartner), including scheduling briefings in collaboration with PMM/MI leadership and the CMO
Our take
Digital fraud is a huge problem in E-Commerce, and identifying insecure transactions is becoming increasingly difficult. A notable example is in the airline industry, with ticket-orders being declined due to false identification of a fraudulent transaction.
Riskified builds digital tools that use machine learning to recognize when a transaction is safe and secure based on previously analyzed transactions. Competitors in the fraud-detection industry are plentiful, but Riskified is so confident in its algorithms’ fraud-detection capabilities that it offers a 100% cashback guarantee. With luxury-brand clients such as Canada Goose, Wayfair and Prada, this promise presents a serious competitive edge.
The company has continued to make new partnerships and develop new capabilities for its platform. Its scalable fraud prevention capabilities have remained a highly-attractive option for companies around the globe. With the release of 'Identity Explore" - a high-resolution visualization identity machine - and its continued global expansion, Riskified is on an impressive growth path.
Steph
Company Specialist at Welcome to the Jungle
Insights
1% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Nov 2019
$165m
SERIES E
Jun 2017
$33m
SERIES C
Total funding: $228.7m
Company benefits
- Fully-covered medical, dental, and vision insurance from your first day
- Equity for all employees, 401(k) + matching, commuter benefits
- Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
- Yoga, pilates, soccer league, wellness classes
- Wide-ranging opportunities to volunteer and make an impact in local communities
- Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns
- Awesome Riskified gifts and swag!
Company HQ
NoMad, New York, NY
Leadership
Eido Gal
(CEO & Co-Founder)Was as a researcher in the Israeli Defense Forces before moving to the Fraud Science Corporation as a fraud analyst in 2007. The company was acquired by PayPal in 2008, and Eido joined PayPal's risk department, later moving to its automation department. Was recruited by BillGuard and worked in the analytics department from September 2011 to November 2012. Founded Riskified in 2012.
Assaf Feldman
(CTO & Co-Founder)Worked as a researcher for Nokia alongside his studies. Was Head of Research Technologies at Kinetic Global Markets from 2009 to 2011. Lectured at Bezalel Academy of Art and Design. Joined BillGuard as an Algorithm Engineer in 2011, and then co-founded Riskified in 2012.
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