Office Manager, Capital on Tap

When I started I came from s slightly different tech stack so there were plenty of opportunities to learn new stuff. The company has many internal and external projects written in different tech stacks from c# to js so you can take your pick in terms of what you want to work with or learn to work with.

We are pretty free in terms of tooling we often try new stuff sometimes they stick sometimes we drop them, company is not restrictive in terms of what software you want to use in your daily testing and you are free to try new stuff as long you can prove they will be a beneficial good chance we might adopt it as a team.

It is the sort of place people will tell you when you are doing a good job and do so repeatedly to make sure you know you are appreciated. I am not much one for backslapping but I guess it is nice to get some recognition once in a while when doing your job.

What makes Capital on tap an exceptional company to me is the strong emphasis on collaboration between departments. It offers the opportunity to work alongside driven, motivated colleagues who are passionate about their jobs, and who willingly work with other teams to help them meet their objectives.

What makes Capital on tap an exceptional company to me is the strong emphasis on collaboration between departments. It offers the opportunity to work alongside driven, motivated colleagues who are passionate about their jobs, and who willingly work with other teams to help them meet their objectives.

There is a strong emphasis on diversity and being a welcoming environment to people of all backgrounds. I also find that the business is honest about where it can be better and actively works to be better.

Colleagues across the business pull together and get satisfaction out of tackling challenging and new ideas meaning we regularly deliver on things that didn't seem possible when the idea first came up. It feels great to be part of that.

At Capital on Tap ideas are genuinely generated by people at all levels and tenures - we only care about whether the idea is a good one and so everyone has a voice and can take part in building the future of the business.

I've learned so much about using data in different ways to drive solid decision-making since I've been at Capital on Tap. Performance and business data is shared widely so that everyone can understand why we've set the priorities that we have.

The leadership team are very agile and ideas are regularly discussed and implemented quickly to ensure the company adapt and continues to move forward and be competitive in a challenging market

The benefits offered to employees are very generous from the work anniversary rewards to the £1000 learning budget. The senior leadership team continue to listen and I feel like a very valued member of the team

I regularly receive open and honest feedback on how I am performing within my role. I also feel like any thoughts or concerns are genuinely listened to and changes are made where necessary.

During my job search I'd been looking for that next step without a 'glass ceiling' above me in the progression ladder. Short answer, I found it. Within 4 months I've been promoted to lead our London team which is testament to the Senior Leadership team rewarding both performance and work ethic.

6 months at CoT has flown by and I've loved every minute. The initial conversations were so positive but also so transparent, exactly what I'd been looking for in a company throughout my job search journey. Day to day, there's a clear line of communication (which I'm now part of)!

Coming from a lending background, I wasn't aware at the time of joining how perfect our product is for businesses in the UK. With the rise of supplier costs our product is perfectly placed to regain those lost margins. It's an exciting time to be at CoT and we have all the tools to succeed in becoming the best corporate rewards card on the market (we're almost there already)!

I'm working on a much wider range of projects than any time in my career; many of which are ambiguous enough that I have to invent a whole framework to deal with it.

Capital on tap is growing incredibly fast, which means I get many opportunities to test out new ideas to drive growth. It's an exciting time!

We have a very lean team here, which means prioritisation is key. We don't do anything that is not useful, or create any work more than what is needed (e.g. no 20-page PPTs where a one-page memo will do)! It's very satisfying not to be spending time on meaningless tasks

Capital on Tap is always evolving and changing. Employees are challenged in all sorts of areas leading to plenty of learning opportunities. Personally, I've developed numerous skills in my time here

Capital on Tap has great people! We are an extremely friendly, approachable team, with motivated and talented individuals. We take pride in how inclusive and warm hearted we are

The Capital on Tap team is an extremely varied group of people. We have team members from all walks of life coming together and feeling welcome in the environment we've built

Very fast paced environment with lots of opportunities to take on responsibility and learn. In my time with the company I have felt like I have continually been learning.

We're lucky to be a business that has been growing quickly (and profitability). This naturally creates room for people to grow and take on more responsibility as the business grows.

We're a data driven organization that makes quick decisions based on the right data. This makes it a fun place to work if you enjoy analytical thinking and moving at pace.

Capital on tap is growing fast so there's always new challenges and opportunities to get involved with an area of interest working across teams within the business

Our values of just pilot, be a buddy and why not today are embedded in the culture here at capital on tap from day 1. There is a high importance put on living these values especially as we continue to grow.

My opinion has been actively sought to feed into business problems and ways of working at Capital on Tap. We have a feedback culture across all levels within the business.

The business is growing incredibly quickly, leading to many opportunities to learn stemming from this growth. Since I joined we have launched a card product, expanded into new countries and transitioned to a new accounting framework. Each of these major changes was a learning opportunity which I've benefited from.

As a company we value innovative solutions to problems, which necessitates hiring intelligent people who want to solve problems in the most efficient way. Throughout the company there are smart, driven people who I learn from.

The company is growing very quickly, and the expected rate of growth is not slowing! This growth is not only in the UK but internationally also, posing new challenges for the company to meet. This growth means there are always opportunities to grow in your role as the company grows, which is really exciting.

I'm yet to meet a person at Capital on Tap who isn't a genuinely kind and thoughtful human. Everyone is treated with respect and everyone's opinions are taken on board! There are regular socials held which are a great opportunity to make friends but it's also normal for the benches at lunch everyday to be full and chatty!

The opinion of every single person is valued in the company, no matter your position. Capital on Tap recognises that while you could be the most senior person, it could be anyone who manages to spot a piece of information that helps the whole company.

Genuine interest is taken in what you want to do and where you see your career progressing. Whether you want to try something new or keep pushing in your current role, support is given. Everyone receives a £1000 learning budget a year, which you can use for whatever you need to support your education!

At Capital On Tap, one of our core values is to pilot. We're constantly challenging ourselves to improve our offering so that we have the best product in the market for SMEs.

We don't work in silos, from very early on in your career at Capital On Tap, you'll be exposed to different teams. You'll have the opportunity to learn from experts in their field, whilst also being able to share new ways of thinking.

We have an open feedback culture that allows individuals to regularly understand what's working well and more importantly, understand areas for development. This regular feedback cycle allows us to promote internally as individuals develop.

Working in a fast growth startup provides plenty of opportunities to grow your skillset, expand into new areas of the business, and learn from the best!

Solve unique problems in an environment that supports piloting new ideas. As one of your core values, always pilot lets you explore new areas of growth while helping the business.

Capital on Tap has a strong culture of promoting internally as well as encouraging people to work in different areas of the business to support their personal and professional growth and career goals.

There is a company wide townhall meeting each month which is a great way to keep everyone updated and aligned on the key business mission and insights. Innovative product updates are also communicated to everyone each week. Additionally, feedback for all levels is encouraged so that individuals can work together to continually improve and training for how to give feedback successfully is available to all.

There are annual awards to celebrate success across the business. In 2021, winners included people who had been in the business for just a few months as well as those with much longer tenures. Each employee also has a monthly 1:1 with their manager and successes from the month are discussed and celebrated in these too.

After just a week in the business I had a meeting with the UK MD, Director of People and Lead Talent Partner to brainstorm my opinions relating to the current interview process and what I think the business could do to improve. I felt like an equal straight away and so many of my ideas have been implemented since!

Within three years at Capital on Tap I've seen immense growth across the company. This coupled with clear progression frameworks has enabled me to know what to focus on in order to develop and progress. I've learnt so much and have progressed multiple times in the 3 years I've worked here - whilst loving every minute of it.

I cannot believe how much I have learnt since being at Capital on Tap. I look back at my 3 years and I'm amazed at the opportunities I have had and how much I've grown. Capital on Tap has found the right balance between giving me a lot of ownership, responsibility and challenges in order to stretch me along with amazing support from my people all across the business when needed. In addition to this I've been able to spend my learning budget on various courses/conferences/learning materials that have further enabled me to grow my skillset. Outside of my role I've been able to learn so much about different people and cultures as well. We are exceptionally committed to learning from our diverse community about the different cultures, religions, and interests that the CoT team has experienced and I feel really enriched from what I've learnt!

I've worked with some of the most intelligent, caring, and passionate people in my time at Capital on Tap and everyone across the business is always willing to sit down and help you learn and develop! We have so many smart people to lean on and learn from and I feel it has pushed me to develop as I work alongside them.

Having not worked in recruitment or at a Fintech previously, I was so impressed with how prepared I was to start working after my two weeks onboarding. I was given the chance to meet so many people from every business area and the time and opportunity to ask questions in an encouraging environment that really made me feel ready to start working!

I have been really impressed since day one with how clearly the values here translate off paper into our daily lives. My favourite of our three values is 'just pilot'. We are really encouraged to be creative with our ideas and projects and to run with them. The autonomy is fantastic.

Since starting, I have learnt so much about different areas of the business and have found that everyone I have come across is more than happy to sit down with you to talk about they do and help you understand the business and product the best you can. There is also the amazing £1000 a year learning budget that every person is able to take advantage of!