Customer Operations Executive, Creditspring

Β£28k

Zendesk
Junior and Mid level
London

2+ days a week in office

Creditspring

Membership loan service

Open for applications

Creditspring

Membership loan service

21-100 employees

FintechB2CPersonal financeFinancial Services

Open for applications

Β£28k

Zendesk
Junior and Mid level
London

2+ days a week in office

21-100 employees

FintechB2CPersonal financeFinancial Services

Company mission

To change the way people deal with unexpected expenses.

Company mission

To change the way people deal with unexpected expenses.

Top investors

Few candidates hear
back within 2 weeks

48% female employees

29% employee growth in 12 months

Our take

Unexpected expenses are inevitable. However, there are limited and unfavourable options when it comes to managing these expenses: overdrafts are confusing, credit cards are risky, and payday loans are expensive. Creditspring aims to solve this problem by creating financial services that can help people manage their unexpected expenses.

Creditspring differentiates itself by not charging interest on its loans: clients only pay a fixed membership fee in addition to what they borrow. What's more, Creditspring sets out to improve the financial stability of its clients through offering budgeting tips, ways to improve their credit score and a personalised score that is updated every month- allowing them to monitor their improvement.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • πŸ§˜πŸ½β€β™€οΈΒ£600 annual Juno flexible wellbeing budget
  • πŸ•ΊRegular social & team events
  • πŸ’» Company Apple Macbook & WFH accessories
  • πŸ›‹ Hybrid & flexible working - we also give you the option to work from anywhere
  • 🍱 New starter team lunches
  • πŸ§‘β€πŸ« Β£1000 annual training budget
  • πŸ’° Equity participation

Company values

  • Work Together
  • Do the Right Thing
  • Love What You Do
  • Don't Settle
  • Take Smart Risks

Funding (last 2 of 6 rounds)

Jul 2022

$10.1m

SEED

May 2022

$60.2m

GROWTH EQUITY VC

Total funding: $81.2m

This company has top investors

Leadership

Studied Economics at Princeton University. Previously Executive Director at Goldman Sachs for 12 years.

Sabrina Loi

(Chief Design Officer)

They were a Deputy Creative Director at Soleja for 12 years. Their experience lies in the design industry as a professor and a consultant.

People progressing

Joined as a Junior Product Designer before being promoted to Product Experience Strategist in February 2023

Joined as a Marketing Executive in 2020 and after another prior promotion within the company, she is now our Business Development Manager in 2023

Diversity, Equity & Inclusion at Creditspring

Puja Rohra (Senior Growth Manager)

  • Don’t meet all the listed requirements? Research shows that women and people of underrepresented groups often don't apply for jobs unless they're 100% qualified. As an equal opportunities employer, we know that diversity is a key part of our teams' successes - so if your experience doesn’t fit perfectly but this role excites you, we’d love for you to apply. We’re committed to Creditspring being an inclusive environment where employees feel welcomed, valued and listened to; we want you to thrive as your true self.
  • As an equal opportunity employer and advocates of Diversity, Inclusion and Equity, Creditspring proudly welcomes job applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities or expressions, and sexual orientations.
  • We are 80 Springmates, 23 unique nationalities and speaking a combined 38 languages

Endorsements

All

Opportunities to learn (3)

People of all backgrounds are welcomed (2)

Meaningful work (1)

Flexible working (1)

Fair compensation (1)

Data-driven decisions (1)

Job (1)

All locations

Operations & Strategy

Creditspring 1Creditspring 2