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Endear

Retail CRM for consumer brands

Endear logo
21-100 employees
  • Retail
  • B2B
  • Marketplace
  • Internal tools
  • Communication
Civic Center, New York, NY

Company mission

Endear's mission is to change the way the retail industry thinks about connecting with their customers and driving in-store sales.

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

Our take

Endear offers retail sales teams a CRM, analytics, and messaging platform to help open conversations that lead to sales. This clienteling app aims to help personalize the shopping experience, allowing retailers to digitally cultivate individual customer relationships.

Endear are keen to present clienteling as a forward-looking retail solution. With many brands and storefronts moving online, companies have had to adapt to new methods of customer outreach and retention. Competition seems even fiercer when considering how marketplaces like Amazon and Shopify facilitate easy browsing and price comparison. The aim is that fostering clientele relations offers a non-standard, and therefore appealing and attention-grabbing, way of netting a strong customer base.

Certainly e-commerce customers at large are showing a marked preference for personalized service. And this approach is a great way of cultivating the kind of emotional connection that creates customers with high lifetime value for the company. With much to play for as online retail becomes an increasingly popular shopping method, clienteling may prove an attractive and lucrative strategy to sell.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Flexible vacation
  • Full coverage healthcare
  • Stock Options
  • Choice of in-person or WFH

Funding (2 rounds)

Feb 2022

$1.6m

EARLY VC

Mar 2020

$1.1m

SEED

Total funding: $2.7m

This company has top investors

Leadership

Jinesh Shah

(Co-Founder)

Former Graphic Designer at Chalkfly and Senior Product Architect at ROk3r. 2016 Venture for America Fellow.

Leigh Sevin

(Co-Founder)

Georgetown '14 // VFA Alumna // NY'er