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Endear's mission is to change the way the retail industry thinks about connecting with their customers and driving in-store sales.
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Endear offers retail sales teams a CRM, analytics, and messaging platform to help open conversations that lead to sales. This clienteling app aims to help personalize the shopping experience, allowing retailers to digitally cultivate individual customer relationships.
Endear are keen to present clienteling as a forward-looking retail solution. With many brands and storefronts moving online, companies have had to adapt to new methods of customer outreach and retention. Competition seems even fiercer when considering how marketplaces like Amazon and Shopify facilitate easy browsing and price comparison. The aim is that fostering clientele relations offers a non-standard, and therefore appealing and attention-grabbing, way of netting a strong customer base.
Certainly e-commerce customers at large are showing a marked preference for personalized service. And this approach is a great way of cultivating the kind of emotional connection that creates customers with high lifetime value for the company. With much to play for as online retail becomes an increasingly popular shopping method, clienteling may prove an attractive and lucrative strategy to sell.
Kirsty
Company Specialist at Welcome to the Jungle
Feb 2022
$1.6m
EARLY VC
Mar 2020
$1.1m
SEED
This company has top investors
Jinesh Shah
(Co-Founder)Former Graphic Designer at Chalkfly and Senior Product Architect at ROk3r. 2016 Venture for America Fellow.
Leigh Sevin
(Co-Founder)Georgetown '14 // VFA Alumna // NY'er