Yuma AI
Customer support automation
- 21-100 employees
- B2B
- Artificial Intelligence
- Customer service
- SaaS
- Automation
- SoMa, San Francisco, CA
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Company mission
To empower merchants with the most recent AI capabilities while empowering customer support agents in their mission to delight customers.
Our take
Yuma AI is transforming eCommerce customer support with its AI-driven automation solutions. By integrating advanced AI agents into platforms like Shopify, Yuma enhances productivity, reduces operating costs, and improves customer satisfaction.
The platform stands out for its ability to generate human-like interactions, mirroring brand tone and boosting operational efficiency. This has proven a success and the platform is rapidly increasing ticket automation rates and reducing response times.
In its pursuit of continued growth, Yuma has closed a successful Seed funding round. With this capital, the platform aims to expand its capabilities and further revolutionize eCommerce customer support.
Freddie
Company Specialist at Welcome to the Jungle
Funding (2 rounds)
Nov 2024
$5m
SEED
Mar 2023
$0.2m
SEED
Total funding: $5.2m
This company has top investors
Leadership
Guillaume Luccisano
(Founder & CEO)Previously co-founded Triplebyte where they served as CTO for 6 years. They also co-founded Socialcam where they served as the VP of Engineering for 3 years.
Jobs (3)
Software Engineering
Sales & Account Management