Customer Service Agent, Exoticca

German Speaker

Salary not provided
Junior and Mid level
Barcelona

2 days a week in office

Exoticca

Travel tour and package provider

Open for applications

Exoticca

Travel tour and package provider

201-500 employees

B2CB2BTravelLifestyleLogisticseCommerce

Open for applications

Salary not provided
Junior and Mid level
Barcelona

2 days a week in office

201-500 employees

B2CB2BTravelLifestyleLogisticseCommerce

Company mission

Exoticca's mission is to make people's dream trips come true.

Company mission

Exoticca's mission is to make people's dream trips come true.

Some candidates hear
back within 2 weeks

49% employee growth in 12 months

Our take

Booking travel tours and package holidays in exotic locations lead many people to seek logistics help from travel agents. However, the complexity of these packages often means there is little variety available at local branches with extremely high prices, raising the question as to why there is not a more modern and innovative solution available online.

Exoticca provides an online platform for the booking of holiday packages and tours, with a focus on curating luxury destinations that are chosen by travel experts and provided at heavy discounts negotiated through airlines and hotels. The company also aims to provide a frictionless end-to-end travel experience by covering insurance, ABTA and ATOL guarantees, free cancellation, and COVID-19 protection. After renewed funding in 2022, Exoticca has also expanded into B2B verticals, selling software to traditional travel agencies, and is steadily expanding into North and Latin America through its Miami office.

Online travel agents have been around since the dawn of the internet, but Exoticca stands out with its focus on providing curated packages by travel enthusiasts at exclusive locations. Furthermore, the company’s emphasis on convenience and inclusivity ensures that every formality is handled, removing the complexity of travel packages and tours to open the market to a wider audience.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Referral bonus, if you bring people as talented as you
  • And last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization!
  • Hybrid work model: you can work from home and the office at your convenience. Offices in the heart of Barcelona (right next to Plaça Catalunya)
  • Travel packages at reduced prices!
  • Permanent contract from the start
  • Unlimited coffee, team lunches, English lessons, quarterly activities, biannual parties
  • Flexible compensation management for diet, transportation, private health insurance with Cobee

Funding (last 2 of 8 rounds)

Jul 2024

$63.2m

SERIES D

Jul 2021

$26.6m

SERIES C

Total funding: $114.1m

Leadership

Experience as Assistant General Manager for Karisma Tours from 2007 to 2011. Tour Operation Manage for Privalia Travel from 2011 to 2013.

Jobs (31)

All locations

Software Engineering

People, HR, Recruitment