Customer Success Specialist, Snapsheet

Salary not provided
Salesforce
Junior and Mid level
Remote in US

More information about location

Snapsheet

Claims management automation platform

Be an early applicant

Snapsheet

Claims management automation platform

201-500 employees

FintechB2BArtificial IntelligenceInsuranceSaaS

Be an early applicant

Salary not provided
Salesforce
Junior and Mid level
Remote in US

More information about location

201-500 employees

FintechB2BArtificial IntelligenceInsuranceSaaS

Company mission

Snapsheet's mission is to make claims simple for everyone.

Company mission

Snapsheet's mission is to make claims simple for everyone.

Top investors

Few candidates hear
back within 2 weeks

6% employee growth in 12 months

Our take

Snapsheet delivers end-to-end and modular cloud SaaS solutions for claims management, helping to digitize and automate the space. Its vast capabilities, including an AI-powered damage estimation tool, make claims processes easier to manage and less risk-prone for clients and providers alike.

In recent years, there has been a surge in interest in insurtech, which has certainly helped Snapsheet capture clients and support as it expands. As the sector continues to reassess procedures across the board, a further shift towards automation seems likely, driving yet more clients towards the kind of offerings that the company provides.

Certainly, Snapsheet has positioned itself well in the market, remaining a key player as the sector takes shape. On top of a successful 2022 - in which the company reported 63% year-over-year growth, and 54 new & expanded customer relationships - its focus remains on providing solutions that improve the customer and adjuster experience, in order to keep delivering value and keep itself at the front of market development.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Accessible Leadership - Open door policy and the programing to ensure you have access to leaders to stay in the know, give feedback, and make real change
  • Work from Anywhere - We give you the tools you need to work from wherever you work best
  • Make an Impact - We set strong goals and we reach them. We are highly productive, efficient and always focus on how we can make an impact - big or small
  • Own Your Career - We give you the tools to continue learning through masterclass, internal courses and external workshops. We practice intentional career pathing and goal setting every quarter
  • Purposeful Connection - From virtual wine-tastings to our annual in-person get togethers, we build ways for Snapster’s to connect, on purpose
  • Intentional Recognition - Peers can recognize each other through our platform, high-five, and quarterly all-company awards. We continue to be a “promote-when-ready” culture focused on the outcomes not tenures and we schedule annual merit conversations to ensure everyone is compensated for great work

Company values

  • Be the next - We strive to set the highest standard of quality in everything we do. We always want to drive towards the next great thing by constantly challenging ourselves to improve and break new ground
  • Remember the feeling - Our world can be frustrating, confusing, and even challenging at times. We have all been there, so we show empathy and act with humility. We're all human and we respect our customers, partners, and coworkers
  • Action is our first instinct - Our passion for our core purpose gives us the courage to reach beyond our comfort zone to try innovative and unconventional ideas. We view honest failure as a learning opportunity for the future
  • Do the right thing - Integrity is the foundation for everything we do. We are admired and respected for our commitment to honesty, trust, and transparency. We do the right thing—even when no one is watching
  • Stronger united - We've created a positive and inclusive culture that fosters open, honest, and meaningful relationships. We celebrate and embrace our diversity, finding ways for everyone to belong. We invest in each other and we win and learn as a team

Funding (last 2 of 9 rounds)

Jul 2023

$5m

LATE VC

Mar 2021

$30m

SERIES E

Total funding: $111.6m

This company has top investors

Leadership

Having studied at Indiana University Bloomington, they founded BodyShopBids.com and TheJMom.com, where they spent 3 years. They founded Snapsheet in May 2011, and have been CEO ever since.

Jobs (6)

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Software Engineering

Other Engineering