Customer Support Specialist, Swan

Salary not provided
Junior and Mid level
Paris

3+ days a week in office (Rue Saint-Maur, Paris)

Swan

Embedded finance platform

Be an early applicant

Swan

Embedded finance platform

201-500 employees

FintechB2BBankingPaymentsSaaSAPI

Be an early applicant

Salary not provided
Junior and Mid level
Paris

3+ days a week in office (Rue Saint-Maur, Paris)

201-500 employees

FintechB2BBankingPaymentsSaaSAPI

Company mission

To empower all kinds of digital companies to transform their UX and start embedding banking features within minutes.

Company mission

To empower all kinds of digital companies to transform their UX and start embedding banking features within minutes.

Top investors

Few candidates hear
back within 2 weeks

78% employee growth in 12 months

Our take

Swan believes its services can transform a business by adding a financial layer. Swan’s APIs enable European companies to integrate banking services into their own digital product: embedded finance.

While not alone in the fintech industry, the company stands out by squarely targeting SaaS platforms, marketplaces, and other fintechs with its embedded finance products. The company, offering an end-to-end, integrated and multi-product experience coupled with the fact it owns the payment and fraud risk, has garnered the attention of impressive clients including Agricap, Carrefour, Pennylane and Ride.

The company has invested into accelerating its expansion into the European market by developing more banking features that are specialized for a variety of local EU markets and enhancing the platform’s functionality with a self-service offering. Swan is gaining momentum with its expansion efforts and is well set to remain on this path.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • ESOP packages available
  • Twice a year we go somewhere gorgeous (a chateau, a mountain) where we reconnect, deep-dive into big topics, and relax
  • Flexible remote policy
  • Swan encourages you to have fun staying fit, thanks to partnerships with Classpass & Gymlib

Company values

  • Be human: Be straightforward, transparent, and sincerely care. It’s all about integrity and doing the right thing
  • Ambition: We’re in this for the long game. We want to transform the entire market, and be the engine for Europe’s next tech champions!
  • Collaboration: We believe in the power of collective intelligence. We love to challenge others’ ideas and be challenged in return. May the best ideas win
  • “Move fast, don’t break things”: If we must choose between security and going fast, we choose security. We are in banking, after all
  • Make everything simple: Simplicity

Funding (last 2 of 3 rounds)

Sep 2023

$38.5m

SERIES B

Jul 2021

$16.7m

SERIES A

Total funding: $60.4m

This company has top investors

Leadership

Previously co-founded Antelop Solutions and, earlier, PriceMinister. Acted as Product Manager for French Market of VISA Europe, President of Limonetik, IT Project Manager for AXA Cessions, and was a Team Member for Endless Winter.

Previous experience as Vice President of Product for Payboost, Digital IT Manager for AXA France, Payment Project Director for Limonetik, and as a Developer and Risk Manager for AXA.

Previously co-founded and acted as CTO for JS-Republic. Experience as Senior Software Engineer for Xebia France, Software Engineer for BT Global Services, and Web Developer for éQuin gestion.

Diversity, Equity & Inclusion at Swan

  • Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief. When it comes to recruitment, we're interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan's success, we are intensifying efforts to incorporate concrete actions to help us improve in this area. We are actively seeking partners who can help us to always strive to be a more supportive and welcoming company for all. Swan is proud to have launched a partnership with 50intech to boost our diversity and inclusion efforts

Jobs (23)

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Software Engineering

Operations & Strategy

Swan 1