Customer Success Manager, Motion

Today's fast-paced digital world can make time management feel overwhelming, leading many smartphones to be filled with applications for to-do lists, calendars, and project management tools. The fragmented nature of these apps makes them time-consuming and frustrating to navigate, ultimately making them unsuitable for usage within professional workforces.

• Take ownership and be accountable - We can rely on each member of the team to get their work done. When we say we'll do something - we get it done without anyone checking in on us
• Straightforward communication - We communicate in a direct manner. If there is something you disagree with or are unhappy about, let the team know. We don’t tolerate passive-aggressiveness or company politics
• Disagree and commit - We can disagree and commit. Not all of our ideas will be implemented, and sometimes the group will decide to do something one of us disagrees with. Even if we disagree with the decision, we commit to getting it done
• Raw hours make a difference - Working too many hours doesn't guarantee success; but not working hard enough will guarantee failure. We expect everyone to put in their sincere best effort, but we generally don't expect you to work late evenings or on weekends
• Take risks - We are not afraid of taking risks. We should not over-index on failures. A lot of features we build and strategies we try will fail - that is expected
• Operational excellence and attention to detail - We are a small team with a user base and revenue that are exploding. Every mistake we make has a direct revenue impact
• Making tradeoffs - We often have to sacrifice quality for speed to validate new ideas. It is important to know the balance between the two and to find good tradeoffs
• Be versatile and open to new ideas - We are an early-stage startup. Our product, roadmap, strategy, and goals constantly change. We should not be scared of a rapidly changing work environment
• Look for opportunities to grow - We are looking for team members who aren't just checking off tasks, but are thinking about how to push the business forward and increase their impact. We want you to look for new opportunities that we aren't taking advantage of, and go for it!

Total funding: $63.6m