Enterprise Customer Success Manager, Writer

Salary not provided

Offers stock options

Senior and Expert level
Austin
Writer

AI writing assistant

Be an early applicant

Writer

AI writing assistant

201-500 employees

B2BArtificial IntelligenceEnterpriseInternal toolsMarketingContentCommunicationMachine LearningSaaS

Be an early applicant

Salary not provided

Offers stock options

Senior and Expert level
Austin

201-500 employees

B2BArtificial IntelligenceEnterpriseInternal toolsMarketingContentCommunicationMachine LearningSaaS

Company mission

To bring generative AI to the enterprise.

Company mission

To bring generative AI to the enterprise.

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

229% employee growth in 12 months

Our take

AI-assisted writing tools have taken off over recent years. With the likes of high-exposure company Grammarly accelerating adoption of such tools, a flurry of startups have appeared to offer their own takes. Writer’s angle is to leverage AI as a means of standardizing and scaling both content and communications for business teams. The tool offers autofilling and inline suggestions that keep content aligned with pre-determined company language and style guides.

This branded fine-tuning function distinguishes it from full copy-generation competitors, as well as from Grammarly itself, which is a more generalist copyediting tool. It subsequently caters to major enterprise clients looking to maintain standards across multiple and sprawling teams, and the company has managed to net major clients like Deloitte, Twitter, UiPath, and Accenture.

While AI-related buzz remains solidly around generative AIs like ChatGPT and Bard, Writer's narrow target market - in which it has already found success - supplies plenty of scope to grow, as AI copyediting tools look set to rapidly become content industry standard. With continued new launches and updates to its offerings as well as an impressive $100 million Series B awarded in 2023, the company is well-placed to seek further success into the future.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Company stock options
  • Generous PTO
  • Distributed from Day 1: Our processes and operating cadence are built around a distributed culture
  • SF office space: If you prefer working from an office, we have a beautiful sunny one in Union Square, the heart of San Francisco
  • 401k plan with employer contributions
  • Selection of employer-covered medical plans, plus dental, vision, life insurance, and FSA
  • Competitive parental leave policy
  • Learning and development stipend
  • Flexible location and schedule options

Company values

  • Connect: Writer’s success depends on the strength of our relationships. We strive to understand and respect each other on a human level.
  • Challenge: We don’t shy away from conflicting points of view. The more diverse the perspectives, the better. Each and every Writer contributor is encouraged to question, challenge, and propose ideas across the business.
  • Own: Regardless of role, we’re all owners. We strive to create an impactful, enduring company by building processes and owning outcomes.

Funding (last 2 of 4 rounds)

Nov 2024

$200m

SERIES C

Sep 2023

$100m

SERIES B

Total funding: $326m

This company has top investors

Leadership

Harvard economics graduate, who was previously VP of sovereign wealth fund Mubadala Development Company, and a global shaper at the World Economic Forum. Also co-founded Qordoba.

Previously co-founded CloudAppers, then served as CTO at iMENA. Subsequently co-founded AI content editor Qordoba.

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