Customer Success Manager, unitQ
Bay Area
+ Stock Options
More information about location
3 days a week in office (Burlingame, CA)
Customer feedback platform
Open for applications
Customer feedback platform
21-100 employees
Open for applications
+ Stock Options
More information about location
3 days a week in office (Burlingame, CA)
21-100 employees
Company mission
To help companies take a data-driven approach to product quality, stay on top of global trending issues, and improve the product experience.
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Company mission
To help companies take a data-driven approach to product quality, stay on top of global trending issues, and improve the product experience.
Our take
Ensuring product quality is crucial for any business, but guaranteeing success can be a daunting task. Fortunately, unitQ has emerged as a solution by harnessing the power of machine learning.
By leveraging AI, unitQ enables teams to efficiently identify and address both current and potential issues with their products. This assistant enables businesses to enhance customer satisfaction and retention, key factors for success. The growing demand for unitQ's tools is evident in the impressive client roster it has secured, with companies such as Spotify, Whoop, and Strava utilizing its services.
Moreover, the company has secured significant financial support to help expand operations and development efforts. With the backing of notable investors, unitQ is well-equipped to continue innovating and delivering value to its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Benefits
- Flexible/unlimited vacation
- Dental and Vision coverage through Beam
- Medical coverage through BlueSheild and Kaiser
- 401(k) Plan
- FSA and Dependent Care FSA Plans
- Generous leave policies
- Snacks and dog friendly office environment
- Life insurance
- $50/month internet/cell phone/equipment reimbursement
- Thrive Market - company paid membership and $50/month stipend (for remote US employees only)
- Equinox Gym Memberships - No Equinox near you? We offer a monthly stipend instead! (In place of an Equinox membership, we can offer $100/month as a wellness benefit)
- Continuing education reimbursement
- Stock Options
Company values
- Q is for Quality: Quality is the core of our company's DNA. From the people we hire to the products we build, we emphasize quality in everything we do
- Customers first: We keep our customers and their experience at the forefront of product development- striving to build products that solve real needs
- We love what we do: We're passionate about our work. We love nerding out on quality and dedicating ourselves to delivering great products to our customers
- Culture matters, too: We're proud to have a team with great integrity and accountability. We believe in ownership and work hard to meet our individual milestones
Funding (2 rounds)
Sep 2021
$30m
SERIES B
Mar 2020
$11m
SERIES A
Total funding: $41m
This company has top investors
Leadership
Christian Wiklund
(CEO)Previously worked as a Development Process Analyst at VMware. Was the Founder & CEO of Skout, which was acquired by The Meet Group.
Nik Lindstrom
(CTO)Previously worked as a Project Manager at METROTECH, and was Co-Founder & CTO. Later joined The Meet Group as CTO.
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