Customer Success Specialist, Launchmetrics

Salary not provided
Junior level
London
Launchmetrics

Luxury brand performance platform

Open for applications

Launchmetrics

Luxury brand performance platform

201-500 employees

B2BMarketingAnalyticsSaaSCloud Computing

Open for applications

Salary not provided
Junior level
London

201-500 employees

B2BMarketingAnalyticsSaaSCloud Computing

Company mission

To help fashion, luxury, and beauty brands make smarter decisions for the future.

Company mission

To help fashion, luxury, and beauty brands make smarter decisions for the future.

Few candidates hear
back within 2 weeks

7% employee growth in 12 months

Our take

While there is a multitude of tools that track business and financial performance, Launchmetrics provides the only end-to-end solution to measure brand performance. Its flagship product provides optimization and analytical tools that enable decision makers to make smarter decisions around their branding efforts and to increase market visibility and revenue.

For fashion, luxury, and beauty industries, the brand is the most important financial asset, with enterprises spending upwards of $250 billion per year on activities directly linked to brand reputation. Launchmetrics has effectively tapped into this market, with 85% of global fashion shows powered by Launchmetrics' technology.

As its solution is so vital, the company has swiftly grown a customer base thousands of clients including the likes of Dior, Fendi and Shiseido. Its 2022 strategic acquisition of DMR, one of its main competitors, has cemented Launchmetrics' position of undisputed category leader in brand performance.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Team Building: Global Off-sites, Happy Hours, Off-topic Slack Channels, Dog Friendly Workplace 🎉
  • Work-Life Balance: Generous Time Off, Flexible Working, Frequent Workload Check-ins 🌴
  • Health & Wellness: Health Benefits, Paid Parental Leave, Team Retreats, Group Yoga & Meditation Sessions 🧘
  • Diversity & Inclusion: Employee Resource Groups, LGBTQ+ Chapter, Diverse & Inclusive Hiring Process ❤️

Company values

  • #WeAreOneTeam ☝ - We embrace diversity, promote internal skills and always remember to check our egos at the door
  • #WeAreCustomerFocused 💜 - We walk in their shoes and never forget that our own success goes hand in hand with theirs
  • #WeAreExperts 🤓 - We never stop learning and apply high standards of excellence and quality to everything we do
  • #WeAreInnovators 💡 - We seek innovations that make a difference and encourage change

Funding (last 2 of 6 rounds)

Sep 2018

$50m

LATE VC

Mar 2015

$15.6m

SERIES E

Total funding: $85.4m

Leadership

Co-founder of Leonard Logic, and has experience as COO for IO MEDIO.

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