Customer Success Manager, Meltwater

CA$86.5-95k

OTE

CA$48.5-57k

BASE

+ Quarterly bonuses subject to the terms of the applicable bonus plan

Junior and Mid level
Toronto

More information about location

3 days a week in office (Spadina Ave, ON)

Meltwater

Online media monitoring software

Be an early applicant

Meltwater

Online media monitoring software

1001+ employees

B2BArtificial IntelligenceMarketingDigital MediaSaaSSocial Media

Be an early applicant

CA$86.5-95k

OTE

CA$48.5-57k

BASE

+ Quarterly bonuses subject to the terms of the applicable bonus plan

Junior and Mid level
Toronto

More information about location

3 days a week in office (Spadina Ave, ON)

1001+ employees

B2BArtificial IntelligenceMarketingDigital MediaSaaSSocial Media

Company mission

To innovate, provide best-in-class service, and deliver sustainable growth through our technology and our people.

Company mission

To innovate, provide best-in-class service, and deliver sustainable growth through our technology and our people.

Top investors

Some candidates hear
back within 2 weeks

3% employee growth in 12 months

Our take

Meltwater's software analyzes and provides insights on posts across all major social media platforms, blogs, and news sites, enabling companies to make more informed marketing and operational decisions.

Launched in Norway in 2001 and later moving its headquarters to San Francisco, Meltwater has become a leading player in the media monitoring industry. It is an industry that is expected to double in value as the volume of data grows, making it increasingly challenging to derive meaningful insights.

Over the past two decades, Meltwater's growth has been fueled by strategic acquisitions of complementary businesses, enhancing its technology stack. Since going public in early 2021, and with major clients like Google, Ogilvy, The Economist, and Santander, Meltwater is poised to expand its operations beyond the 150 countries it currently serves.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • 401(k) matching, life insurance, commuter benefits, and parental leave plans
  • Collaborative, transparent and fun loving office culture
  • Excellent medical, dental, and vision options
  • Enjoy flexible paid time off that allows you to have an enhanced work-life balance

Company values

  • Moro [‘moro] – The Norwegian word for "fun." We believe that in order to become truly successful, we should all enjoy what we do on a daily basis.
  • Enere [‘e nðr’e] – In Norwegian, this means “number one.” At Meltwater, ‘average’ isn’t good enough.
  • Respekt [re’spekt] – The Norwegian word for “respect.” We believe that it matters how a company or an individual becomes successful.
  • MER – An acronym for Moro, Enere and Respekt, which creates the Norwegian word “more.” We celebrate our victories without losing our drive to improve—whether in reaching personal goals or corporate milestones.

Funding (2 rounds)

Dec 2023

$65m

GROWTH EQUITY VC

Mar 2019

$175m

GROWTH EQUITY VC

Total funding: $240m

This company has top investors

Leadership

John Box

(CEO, Not Founder)

A Meltwater veteran, they began as a Sales Manager in 2004. Climbed the ranks through roles as a Regional Managing Director, Global Sales Director, and EVP of Meltwater Social before becoming CEO in 2020.

Jørn Lyseggen

(Founder, Executive Chairman)

Founded Meltwater in 2001, and led the company through growth and numerous acquisitions of other businesses before promoting John Box to CEO.

Jobs (19)

All locations

Software Engineering