Customer Support, Modsquad
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Global customer experience service provider
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Global customer experience service provider
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
Reinventing the Customer Experience Services industry.
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Company mission
Reinventing the Customer Experience Services industry.
Our take
Founded in 2007, the company ModSquad reinvented customer support systems within content moderation, community management, and social media. Initially known as Metaverse Mod Squad (and still is in the UK) the company was even one of the first to venture into the metaverse.
The company’s remote network of Mods (customer engagement professionals) provide omnichannel support through its Cubeless patent-pending security platform, enabling companies (including the NFL, Zendesk, and EA) to confidently outsource their CX services on a global scale.
The company’s unique approach to providing enhanced customer experiences on behalf of its clients has garnered numerous high-profile international awards over the years, as its diversified, scalable, and industry-adaptable service offerings have brought innovation to companies of all sizes. ModSquad’s sustainable growth trajectory and continued expansion have it well set to remain the leading CX Service provider.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- Remote-First
- International Employee Benefits Vary by Region
Leadership
Amy Pritchard
(CEO)Former Partner at Hughes & Pritchard LLC and Associate at Winterbotham Law.
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