Senior Manager of Customer Experience, Material Bank

Salary not provided
Salesforce
Intercom
Gainsight
Senior and Expert level
Boston
Miami
New York
Material Bank

Sample materials marketplace for architecture & design

Open for applications

Material Bank

Sample materials marketplace for architecture & design

201-500 employees

B2BMarketplaceDesignInterior designeCommerce

Open for applications

Salary not provided
Salesforce
Intercom
Gainsight
Senior and Expert level
Boston
Miami
New York

201-500 employees

B2BMarketplaceDesignInterior designeCommerce

Company mission

To remove the friction that exists when searching and sampling materials.

Company mission

To remove the friction that exists when searching and sampling materials.

Top investors

Few candidates hear
back within 2 weeks

24% employee growth in 12 months

Our take

Architecture and design professionals need real-world samples of the materials they intend to work with, and they need to know what they’re picking is the best fit for their project. Historically, there’s been no universal aggregator of all available materials - you’d just have to know who and where to ask. Material Bank is changing this, with a service it describes as being the Expedia of design samples.

Material Bank is the largest materials marketplace for the A&D industry. Offering a wide range of material samples from carpets to hardwoods, all sample orders have next-day delivery availability across Canada and the US, and is always free for design professionals. The company's profit comes from selling spots within its rapidly growing marketplace community to vendors and manufacturers, connecting brands with thousands of vetted design professionals.

It’s an offering with a remarkably tight market fit, demonstrated by its swelling customer base and investment funding. The company has begun its global expansion, having launched in Japan, it is focusing on growing into the European market through an office in Paris. It is also cementing its success through a M&A strategy, most recently incorporating Architizer's architectural project database into its product.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Commuter benefits
  • Paid maternity leave
  • Dental insurance
  • 401(k)
  • Medical insurance
  • Vision insurance
  • Disability insurance

Company values

  • Be fast, be flexible
  • Take initiative and bring solutions
  • Be the best at what matters
  • Think big and take calculated risks
  • Always be direct, operate with respect and integrity
  • Enjoy the journey

Funding (last 2 of 4 rounds)

May 2022

$175m

SERIES D

May 2021

$100m

SERIES C

Total funding: $323.2m

This company has top investors

Leadership

Is also CEO and Chairman of SANDOW.

Jobs (11)

All locations

Software Engineering

People, HR, Recruitment