Automation for customer experience
Job no longer available
Automation for customer experience
21-100 employees
Job no longer available
21-100 employees
To redefine how people interact with brands by providing automated and frictionless multimodal self-service tools, powered by Conversational AI.
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To redefine how people interact with brands by providing automated and frictionless multimodal self-service tools, powered by Conversational AI.
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NLX is a conversational AI platform that delivers customer experience automation for enterprise teams. In a world that increasingly values personalized communications, it enables businesses to build, manage and analyze automated conversations wherever they need to deploy them.
The platform works end-to-end, enabling brands to initially create the conversations they need, and then continuously improve them through analytics. This means they can adjust their communications based on real customer feedback, making valuable changes much faster than usual.
This ability to empower improvement is one thing that makes NLX stand out. The company has seen promising funding from a number of investors, the latest of which will support it as it expand operations and accelerates its development efforts.
Steph
Company Specialist at Welcome to the Jungle
Feb 2024
$12m
SERIES A
Dec 2022
$9.6m
EARLY VC
This company has top investors
Andrei Papancea
(CEO & CPO)Adjunct Professor at Columbia University in NYC. Was Director of Engineering at Argo Group, and Lead Software Engineer at American Express. Previously co-founded Mangata, where they were CEO, and Max2 where they were Lead Software Engineer.
Vlad Papancea
(CTO)Was a Software Engineer at Argo Group and KoalaTeaCode, Web Developer at The Knox Student and Andrei Media&Consulting, and Mobile Developer at Knox College. Also co-founded and was Chief Mobile Officer at Mangata.