Customer Success Manager, Revinate
DACH
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Guest data management & marketing automation platform
Be an early applicant
Guest data management & marketing automation platform
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests.
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Company mission
To deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests.
Our take
Revinate offers hoteliers a platform to connect directly with guests to ensure they deliver top-quality experiences whilst driving direct revenue.
Boasting over 12,000 customers, the company’s data platform and guest communication solutions provide hoteliers with the tools to be in control of their guests’ journey from initial research and booking to experiences whilst staying and even following check-out, and enable them to do so via the communication channels preferred by their guests.
The company is in a strong position to continue its impressive growth following series E funding, which enabled acquisitions of AI communication services for hotels, Go Moment, and direct booking hospitality tech platform, NAVIS. Combining their collective features boosts Revinate’s product offering and its status as the leading direct booking platform.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- It’s our secret sauce. It helps us weather the storms and brings our “boomerang” hires back
- Heads down to focus. We have a no-meetings-on-Friday rule
- Our virtual work culture makes location irrelevant. Revinators gather for purposeful off-sites or informally
- We invest in the latest tools and technology so our teams can tinker, learn, and lead into the future
- We celebrate big and small wins — with daily, weekly, monthly, and annual programs. Are you our next Top Banana?
- We coach our managers and offer many resources — development plans, Udemy licenses, and inspirational speakers
- Medical, dental, and vision — including 100% employee premium coverage in the US and mental health resources for all
- On most teams, it’s typical to wrap up your week at 12:30 p.m. on Fridays to recharge batteries and do something you love
- We offer 401k match, pension, or CPF contribution, depending on where you work
- We automatically add a stipend to your paycheck once a month to put toward your home office
- We offer Revinators generous accrued or flex time off, depending on your team
- Access Udemy courses to deepen your role expertise or grow in other areas
Company values
- Expect amazing - We think, dream, and deliver big
- Customer love - When the customer wins, we win
- Make it simpler - We make everything easy, direct, and impactful
- Grounded gratitude - We’re glad to be here, and we make the most of every day
- One revinate - United and strong, on a single mission together
- Built on trust - It’s the foundation of everything we do
- Hungerness - Feel it, follow it, be relentless about our success
Funding (last 2 of 5 rounds)
Jul 2016
$13m
SERIES C
Feb 2015
$15.3m
SERIES B
Total funding: $43.5m
This company has top investors
Leadership
Jay Ashton
(Board Director)Previously served as CEO for Revinate. Currently acts as an Investor & Advisor for Browns Gap. Formerly co-founded Trib Group, Strive Group, and Five Star Alliance.
Marc Heyneker
(Chairman of the Board)Previously acted as Director of High Tech Sales of North America for Akamai Technologies and in Sales for Red Herring Communications.
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