Regal.ai

AI-powered contact center software

Regal.ai logo
101-200 employees
  • B2B
  • Artificial Intelligence
  • SaaS
  • Automation
Civic Center, New York, NY

Company mission

To reach the right customer with the right message at the right time.

Our take

Regal provides AI-driven contact center software that delivers personalized, high-touch interactions at scale. Unlike traditional systems that rely on impersonal automation, Regal's AI Agents tailor conversations to individual needs.

The platform features 24/7 availability, infinite voice concurrency and integrations with over 40 systems. This allows businesses to scale while providing them with peace of mind. This blend of automation and personalization means users can improve operational efficiency and keep customer interactions both cost-effective and human-like.

Backed by significant funding and driving engagement for big-name clients like Google and Harvard (through Podium Education), Regal is raring to expand in order to solidify its position as a leader in the next-gen customer service space.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • 401k plan
  • Flexible PTO & 11 paid holidays
  • Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
  • Paid parental leave
  • Growth Mindset learning and development stipend
  • Happy hours, team outings, & annual off-sites!
  • Pre-tax commuter benefits
  • Complete laptop workstation

Company values

  • Customers are royalty: We serve our customers above all else. If we don't earn their love, someone else will
  • Fast execution wins: We work with urgency and speed because by moving forward we learn more about how to solve the problem than by theorizing
  • Growth mindset: Your learning curve should be as steep as the company's growth curve
  • Data beats opinion: We make decisions based on analysis and data, not anecdotes
  • Enjoy the journey: We bring our whole selves to work and build meaningful friendships. We appreciate, and are kind to, each other

Leadership

Alex Levin

(Co-Founder & CEO)

Previously they worked as an SVP of Growth at Angi and Handy HQ. Prior to that, they were a Director of Global Sales and Marketing at Titan Steel Corporation.

Rebecca Greene

(Co-Founder & CTO)

Previously the CPO at Handy HQ, as well as a Senior Product Manager at Amazon and an Associate at Booz & Company.

Jobs (2)

All locations

Software Engineering

Sales & Account Management