Director of Customer Support, Tucows
$148.1-164.6k
The base salary range is only applicable for US residents; for Canadian residents the base salary is $143,820 - $159,800 CAD
Keeping the internet open and connected
Job no longer available
Keeping the internet open and connected
501-1000 employees
Job no longer available
$148.1-164.6k
The base salary range is only applicable for US residents; for Canadian residents the base salary is $143,820 - $159,800 CAD
501-1000 employees
Company mission
To make the Internet Better by helping people access the open Internet, narrowing the digital divide, and supporting fairness and equality.
Jump to section
Company mission
To make the Internet Better by helping people access the open Internet, narrowing the digital divide, and supporting fairness and equality.
Our take
Tucows had dedicated itself, and its subsidiaries, to ensuring the internet stays open, accessible, and connected. The company is made up of three subsidiaries, Tucows Domains (the world’s second-largest domain registrar and reseller), Ting Internet (high-speed fiber internet provider), and Wavelo (telecom SaaS for CSPs).
Tucows’ technology supports hundreds of thousands of companies around the globe, as such, the company has seen substantial growth over the last few years, rapidly expanding operations into new markets in conjunction with the optimization and development of its award-winning services. The company announced a $40 million buyback program of its common stock which ran from February 2023 to February 2024. It hopes to see its growth continue to flourish over the coming years, and it seems well set to do so.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- Flexible work hours and an asynchronous approach
- Remote-first
- "Distributed Workplace Bonus"
- Health, vision, dental benefits
- Annual Flexible Health Spending and Lifestyle Spending dollars
- Learning and development programs with a flexible, annual learning reimbursement fund
- Mental health benefits
- Employee resource groups
- Family/fertility planning support, parental and adoptive leave
- Three weeks of leave, plenty of personal days, and annual paid gratitude days over the holiday season
- Stock options
- Retirement savings plan contributions
Company values
- The Internet - The Open Internet is an agent for positive change. It belongs to everyone and no one. We will help it to resist all attempts at ownership
- Innovation - We see and celebrate innovation and creativity in every employee, customer and partner we work with. We try stuff and we capitalize
- Simplicity - We’re building things for people, not for machines. We choose simplicity over complexity every time
- We > Me - We are a mix of people working together to solve problems big and small. Together, we’re stronger, smarter and better. We beats me
Leadership
Elliot Noss
(President & CEO, not founder)Current CEO of Ting, Tucows' high-speed fiber internet service subsidiary. They are also involved in ICANN, to promote and protect an Open Internet around the world.
Articles
Jobs (6)
Software Engineering
Marketing
Operations & Strategy
Product