Senior Associate of Operational Risk, Santander

Originations and Servicing

$93.8-165k

The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Expert level
Boston
Santander

Retail and commercial bank

Be an early applicant

Santander

Retail and commercial bank

1001+ employees

B2CB2BBanking

Be an early applicant

$93.8-165k

The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Expert level
Boston

1001+ employees

B2CB2BBanking

Company mission

To help people and businesses prosper.

Company mission

To help people and businesses prosper.

2% employee growth in 12 months

Our take

Santander serves 14 million UK customers as a retail and commercial bank. Despite a mixed history, including issues with call centre service, mis-selling PPI, and anti-money laundering control failures between 2012 and 2017, Santander continues to thrive by focusing on innovation, digitalisation, and sustainable, responsible growth.

Recently, Santander has enhanced its digital and mobile services to meet the needs of modern banking customers. This includes the My Home Manager app, which provides mortgage customers with a centralised platform for their information, and increased fraud alerts to protect less digitally literate customers as they transition online. These efforts aim to connect physical and digital channels for a seamless customer experience, positioning Santander to better compete against digital banks like Monzo and Starling.

In addition to these digital advancements, Santander has joined forces with Iberpay in Spain to become inaugural participants in the European Payments Council’s One-Leg Out Cross-border Transactions Instant Scheme (OCT Inst). This initiative is set to introduce global instant transfers, further emphasising Santander's commitment to innovation and enhancing its service offerings in the digital banking landscape.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Family friendly policies
  • Sharesave and partnership shares
  • 25 days is the minimum paid holiday, with the option to sell or buy more
  • A company pension and life cove
  • Car scheme with salary sacrifice
  • Employee discounts with some of the UK’s most recognisable brands
  • Cycle to work scheme
  • Charitable giving options
  • Special rates on our products and services

Leadership

Mike Regnier

(CEO, not founder)

Former CEO of the Yorkshire Building Society, where they also previously worked as Chief Customer Officer and Chief Commercial Officer.