Customer Success Associate, HqO

Salary not provided
Salesforce
Mid level
New York
HqO

Workplace experience technology

Open for applications

HqO

Workplace experience technology

101-200 employees

PropertyB2BEnterpriseInternal toolsAnalyticsReal EstateSaaS

Open for applications

Salary not provided
Salesforce
Mid level
New York

101-200 employees

PropertyB2BEnterpriseInternal toolsAnalyticsReal EstateSaaS

Company mission

To enable owners, operators, and employers to create meaningful physical and digital connections with the people in the workplace.

Company mission

To enable owners, operators, and employers to create meaningful physical and digital connections with the people in the workplace.

Top investors

Few candidates hear
back within 2 weeks

-25% employee growth in 12 months

Our take

HqO is a real estate tech company that helps commercial property teams and employers trim operating costs and boost employee satisfaction. Its suite of tools brings together digital, physical, and personal amenities and services in a single branded space - managing things like room bookings and door access, as well as events.

It’s a fairly unique proposition and is designed to produce invaluable space usage data, enabling businesses to know precisely what cuts to make, and where.

It’s certainly a premise that’s taken off for HqO; the company has quietly landed over half of the Fortune 100 as clients, including J.P.Morgan, Dell, and JLL. Plus, it’s executed a number of acquisitions over recent years that indicate it’s looking to make its tools more data-rich.

This is a smart strategy: the labour market remains tight, and it’s got more businesses investing in employee experience as a way of attracting and retaining top talent. Plenty are betting on HqO’s data-rich, comprehensive toolset to get them there.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Commuter Benefits
  • Vision & Dental Coverage
  • Health PPO
  • Unlimited PTO
  • 401K
  • Flexible Workplace Policy
  • Free Library & Education Courses

Company values

  • Learning - By building a team of endless learners, HqO is able to adapt, innovate, and grow
  • Excellence - We are relentless in our pursuit of excellence, always striving to provide a superior solution that exceeds our customers’ expectations
  • Truth - We expect directness and transparency in all that we do
  • Speed - We value people who prioritize the customer in all decisions and seek to deeply understand their needs
  • Goodness - We value those who put the team first by supporting and championing others
  • Ownership - We value people who take complete ownership of their work results and those of their team

Funding (last 2 of 5 rounds)

Oct 2023

$50m

SERIES D

Apr 2021

$60m

SERIES C

Total funding: $156.8m

This company has top investors

Leadership

Chase Garbarino

(Co-founder & CEO)

Previously co-founded online publication CampusWord, then media company American Inno where they were CEO for nearly 7 years. Is also a board member for Technology Underwriting Greater Good (TUGG).

Cregory Gomer

(Co-founder & CFO)

Co-founded American Inno, and subsequently worked as an advisor at Flybridge Capital Partners. Is also an advisor at Techstars and Babson College.

Jared Stenquist

(Co-founder)

Originally a firefighter, who pivoted to found CampusLIVE, Breaktime Media, and then VentureApp.

Kevin McCarthy

(Co-founder)

Previously the co-founder and CTO of CampusWord, Streetwise Media, and then VentureApp.

Jobs (8)

All locations

Software Engineering

People, HR, Recruitment