Head of Customer Advocacy, Exasol

Every company and organisation acquires a certain amount of data, data analysis is imperative to the growth and understanding of institutions to forecast where their success lies. Exasol is the world’s fastest data and analytics database, it also provides companies with insights and know-how of what to do with the data it retrieves.

• Live Customer Centricity - We embody this value by dedication to understanding our internal and external customers deeply, anticipating their requirements, and continuously striving to exceed their expectations. We foster a culture where the customer’s voice is heard and integrated into decision-making processes, ensuring that all actions align with delivering exceptional value to our customers.
• Build trust - We engage in active listening, communicate honestly, and demonstrate respect for each other. We evaluate ourselves honestly, even when it involves discomfort or embarrassment. We set high standards and continuously strive to maintain them. We recognize each other’s contributions and give merit when due.
• Deliver results - We believe in setting clear objectives, executing with precision, and consistently producing meaningful results. This value reflects our dedication to not only meeting but exceeding expectations by aiming high to raise standards through effective planning, excellence in execution, and documentation to ensure sustainability.
• Take ownership - We exhibit ownership mentality, prioritizing long-term objectives over short-term gains. We act in the best interests of the entire organization, transcending our own team’s boundaries. We are responsible, take initiative, accept new challenges and are resourceful in all aspects of our work. Be a “mini-CEO” of your desk and beyond.
• Love to grow - We cultivate a mindset of continuous personal and business growth. We strive to be perpetual learners, dedicated to self-improvement and embracing a growth mindset. We stay curious about uncharted opportunities and take proactive steps to explore them.
• Embrace DEI (Diversity, Equity and Inclusion) - We embrace and celebrate the unique backgrounds and perspectives of every individual. We strive to create an environment where all voices are valued, and barriers are broken. We commit to fostering equality, recognizing biases, and embracing the power of differences as a crucial source of success and value. Together, we build a culture where everyone can thrive, embracing who they are, bound only by a common commitment to our company values and goals.