Professional Premier Service Representative, Ideals

Salary not provided
Excel
Room
Zendesk
Intercom
JIRA
HappyFox
Aircall
Junior and Mid level
Remote in US

More information about location

Ideals

Service for secure corporate data exchange and M&A deals document workflow

Open for applications

Ideals

Service for secure corporate data exchange and M&A deals document workflow

201-500 employees

B2BData storageSecurityEnterpriseInvestingSaaSData Sharing

Open for applications

Salary not provided
Excel
Room
Zendesk
Intercom
JIRA
HappyFox
Aircall
Junior and Mid level
Remote in US

More information about location

201-500 employees

B2BData storageSecurityEnterpriseInvestingSaaSData Sharing

Company mission

To create more prosperity in the world by accelerating high-stake business decisions.

Company mission

To create more prosperity in the world by accelerating high-stake business decisions.

Few candidates hear
back within 2 weeks

45% female employees

22% employee growth in 12 months

Glassdoor (4.5)

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Trustpilot (1.8)

Our take

Ideals is a business collaboration software provider that has garnered a strong reputation in the industry for its secure and efficient virtual data rooms and collaboration tools. Focused on data security, Ideals caters to businesses involved in M&A deals, critical transactions, legal proceedings, and corporate projects, offering a reliable platform for sharing and managing sensitive documents.

Embracing technological advancements, Ideals continually evolves to meet the changing demands of the business landscape, operating with a customer-centric approach. The company has fostered a loyal customer base and garnered positive user feedback. Flagship product Ideals Virtual Data Room has become a Market Leader, holding that status on software marketplace platform G2 for more than 5 years.

As the industry has evolved, the company is positioned for growth and continued success. As businesses increasingly prioritize secure and efficient collaboration solutions, Ideals' focus on data security and its reputation for reliability gives it a competitive advantage. With its dedication to adaptability, the company is poised to remain a leading choice for businesses seeking effective M&A data exchange and collaboration software.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Remote-first model with teams distributed globally
  • Home office set up budget
  • High-end laptop, monitor and any additional IT equipment needed
  • Reimbursement of co-working space expenses
  • Wellness budget for sports, yoga, mental, and other health-related activities
  • Reimbursement of participation in sports competitions
  • Individual Development Plan based on your career interests
  • Generous budget for learning and development activities
  • Professional and self-development books and subscriptions compensation
  • Ideals’ support of your passion as a speaker or writer
  • Internal growth and internal mobility opportunities
  • Team-building offline events
  • Budget for local gatherings in global locations
  • Generous internal referral program

Company values

  • Commitment - Idealers are all in, stepping up, and taking ownership. We follow through on our promises to both our team and our customers. We always go the extra mile, exceeding expectations and making our results truly stand out
  • Excellence - We are on a relentless quest for exceptional customer experiences. Efficiency and frugality drive us to seek better outcomes. We admit mistakes, learn from them, and remain humble, seeking the right answers with help from others
  • Collaboration - Our success thrives on diversity and different perspectives. Valuing uniqueness, we treat others as equals, and recognize the power of collective effort
  • Trust - Being open and honest is at the heart of our interactions. As a team, we make sure information, processes, and decisions are accessible, so we actively encourage all Idealers to contribute, making transparency an all-directional collaboration
  • Care - We prioritize the health and well-being of our Idealers, demonstrating empathy in every situation. Our belief in building a more prosperous, equitable, and sustainable world drives us to champion equal opportunities, fostering a caring and inclusive community

Leadership

Evgeny Sergeev

(Co-Founder & Customer Experience Officer)

An avid serial entrepreneur, Evgeny left their Engineering position at Microsoft in 2008 to start iDeals and has led its hypergrowth ever since. They are also a co-founder of Genesis Tech and Pragmatech.

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