Customer Experience Associate, The Farmer's Dog

Salary not provided

+ Equity.

Entry and Junior level
Miami

3 days a week in office (Boca Raton, FL)

The Farmer's Dog

Human-grade dog food delivery

Open for applications

The Farmer's Dog

Human-grade dog food delivery

501-1000 employees

B2CFoodPetsSubscriptioneCommerce

Open for applications

Salary not provided

+ Equity.

Entry and Junior level
Miami

3 days a week in office (Boca Raton, FL)

501-1000 employees

B2CFoodPetsSubscriptioneCommerce

Company mission

To change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care.

Company mission

To change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care.

Top investors

Many candidates hear
back within 2 weeks

15% employee growth in 12 months

Our take

Pet food production in the US is held to alarmingly low safety and quality standards despite being a $99 billion industry, which is hidden behind loose labeling and marketing regulations. When one of the founders of The Farmer's Dog realised that dog food was making his dog sick, they decided that dogs shouldn't be fed anything that wouldn't pass legal requirements for humans.

The Farmer’s Dog produces customised dog food packages that are sent as a regular subscription service. Recipes behind the dog food are personalised and are comprised of natural and high-quality ingredients, aiming to meet the dietary requirements of each individual dog. As the dog food is human-grade, the company even taste-tests its recipes on humans.

The startup sends millions of meals every month and boasts a continual subscription rate of almost 50%. It has raised $50 million in funding to date and is developing new pet food products and scaling to offer its subscription service outside of the US.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Flexible PTO and work-from-home policy
  • Dog-friendly offices
  • Your pet interrupting video calls and in-person meetings is now a feature, not a bug
  • Equity packages
  • 401k match
  • 12-week paid parental leave
  • Healthcare, Dental, and Vision insurance
  • Discounted fresh dog food

Company values

  • Deliver Joy: We share kindness with all, leaving people happier than before our interaction.
  • Be Authentic: We’re well-intentioned and understanding in our actions, assuming the same of others.
  • Seek Better: We’re sceptical of the status quo and open to new approaches.
  • Act Boldly: We’d rather learn from calculated, courageous risks than miss opportunities from fear.
  • Play Team: We take individual and collective ownership of progress, and show gratitude to those who help.

Funding (last 2 of 5 rounds)

Mar 2021

$65m

SERIES D

Jan 2020

$54m

SERIES C

Total funding: $168.1m

This company has top investors

Leadership

Jonathan Yoni Regev

(Co-founder & CEO)

Graduated in Business at Berkeley, UC, and then co-founded The Farmer's Dog in 2014, serving as CEO since.

Brett Podolsky

(Co-founder)

Graduated with a B.A. in Liberal Arts from Lynn University before co-founding The Farmer's Dog.

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