Customer Support Complaints Executive, Chip

Salary not provided

+Discretionary share option bonus

Junior level
Remote in UK
Chip

Investing and savings app

Job no longer available

Chip

Investing and savings app

201-500 employees

FintechB2CPersonal financeInvesting

Job no longer available

Salary not provided

+Discretionary share option bonus

Junior level
Remote in UK

201-500 employees

FintechB2CPersonal financeInvesting

Company mission

To build wealth for our generation.

Company mission

To build wealth for our generation.

Top investors

Few candidates hear
back within 2 weeks

35% female employees

0% employee growth in 12 months

Our take

Chips offers a free app designed to make saving as easy as spending. Utilising an AI-driven system, the app calculates how much users could save, provides an option to decline, and automatically transfers the selected amount to the user's Chip account, streamlining the saving process.

To date, Chup's users have collectively saved over £800M, showcasing the product's popularity. The enthusiasm for Chip is evident, having raised a total of £43.5M with over 27.5k shareholders.

The company has bolstered its team with strong hires from notable organisations such as Purplebricks, Deposit Solutions, Barclays, Funding Circle, and Monzo, positioning Chip for significant growth. However, the challenge lies in remaining relevant amid a competitive landscape of savings and investment accounts. To address this, Chip continuously innovates its investment product to help users effectively build wealth.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Discretionary share option bonus
  • Workplace pension scheme
  • Private medical insurance (medical history disregarded)
  • Employee Assistance Programme
  • Cycle to work scheme
  • Season ticket loan
  • Free ChipX subscription for UK-based employees
  • We are an equal-opportunity employer and value diversity
  • Flexible working arrangements
  • Unlimited holiday (policy not to count) ✈️
  • Annual £1500 Personal Learning Allowance
  • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
  • Company laptop

Company values

  • Be Accountable - Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible
  • Be Bold - Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers
  • Be Collaborative - Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together

Funding (last 2 of 11 rounds)

Dec 2023

$6.4m

LATE VC

Nov 2022

$4.6m

CONVERTIBLE

Total funding: $80.3m

This company has top investors

Leadership

Simon Rabin

(Co-Founder & CEO)

Previously co-founded Roamer. Prior to that, they were a Director at Txt2buy and a Marketing Manager at Unibutler.

Alex Latham

(Co-Founder & CMO)

Previously worked in Marketing at Maxim and as Head of Growth at Pineapple Punk.

People progressing

Leena joined Chip in 2019 as an Operations Analyst and was promoted to Technical Product Owner just under 2 years later. Further promoted to Associate Product Manager in January 2023!

Jobs (11)

All locations

Software Engineering

Chip 1