Senior Software Engineer, Ada

Channels & Handoffs

$129.3-171.5k

MongoDB
TypeScript
Python
Elasticsearch
Redis
Node.js
Postgres
Azure
Senior level
Remote in Canada
Ada

Chatbot AI customer experience solution

Be an early applicant

Ada

Chatbot AI customer experience solution

201-500 employees

B2BArtificial IntelligenceCustomer serviceMachine LearningSaaSAutomation

Be an early applicant

$129.3-171.5k

MongoDB
TypeScript
Python
Elasticsearch
Redis
Node.js
Postgres
Azure
Senior level
Remote in Canada

201-500 employees

B2BArtificial IntelligenceCustomer serviceMachine LearningSaaSAutomation

Company mission

To repair broken brand interactions and restore the customer experience.

Company mission

To repair broken brand interactions and restore the customer experience.

Few candidates hear
back within 2 weeks

-29% employee growth in 12 months

Our take

More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.

The company has automated 2.6 billion brand interactions and supports over 320 brands across the globe including Zoom, Facebook, and Square. Its technology includes a no-code platform, which lends to its popularity. The company has been focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Unlimited vacation
  • Dental/optical/travel insurance
  • Life insurance
  • Extended health coverage
  • Employee and family assistance plan
  • Development opportunities
  • Generous stock option plan
  • Wellness account
  • Flexible work schedule
  • Digital first, fully remote with WFH budget
  • In-house social worker
  • Paid parental leave for Canadian and U.S. residents

Company values

  • Authenticity
  • Courage
  • Empathy
  • Simplicity

Leadership

Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.

David Hariri

(Designer & Developer)

Experience as Developer for Teehan+Lax, and co-founder of Volley.

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