$60k
3 days a week in office
Intelligent marketing automation powered by customer data
Job no longer available
Intelligent marketing automation powered by customer data
1001+ employees
Job no longer available
$60k
3 days a week in office
1001+ employees
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
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To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Some candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
This company has top investors
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
All
Opportunities to learn (3)
Supportive management (3)
Career progression (2)
Open and honest communication (2)
Focus on employee wellbeing (2)
Growing fast (2)
Clear values (2)
Challenging work (1)
Manageable workload (1)
Nice people (1)
Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas we want to develop. We are also encouraged to share what we are learning with the rest of the team and our manager's constant feedback helps us prioritise our development areas.
Sales & Account Management
Opportunities to learn
Nov 2022
Klaviyo has clear values and lives by them. We are introduced to them early on and we celebrate people who displays this values. This values encourage us to work better together, to help one another, to develop ourselves both personal and professionally and they make Klaviyo a great and inclusive company to work in.
Sales & Account Management
Clear values
Nov 2022
My manager is one of the best I've had so far in my career. She is completely honest and shares feedback, she cares about my development and what's going on in my personal life. If she ever feels I'm stressed she will proactively reach out and help me prioritise my workload. She has helped my prep for tricky calls numerous times, is empathetic and reassuring.
Sales & Account Management
Supportive management
Nov 2022
In my time at Klaviyo so far, it is clear that they stand by their values. There's no ego, no hierarchy, no bad management and it is refreshing to work somewhere that practices what they preach. All workplaces should be like Klaviyo!
Product
Clear values
Nov 2022
Everyone has been so nice! I came to Klaviyo from a non-tech background so my learning has been slightly longer than most but I have been supported and encouraged so much and it inspires me to go all the way in this company.
Product
Nice people
Nov 2022
I have weekly 1-1 check-ins with my manager, I've had support from other managers, weekly meetings with directors and other teams, 1-1 meetings with the director and even had a chance to meet the CEO! It's been so helpful and insightful!
Product
Supportive management
Nov 2022
All management is very strong and also highly supportive! My manager especially is the best: she's kind, attentive, a very good listener and offers great support. She inspires me to do my best work and takes into consideration my strengths and weaknesses when planning for the next workload, and offers lots of flexibility, solutions and even advice. I feel really supported at Klaviyo and I don't feel micromanaged. Klaviyo trusts employees.
Operations & Strategy
Supportive management
Nov 2022
I have lots of resources and support for the workload assigned to me. I find good balance and don't feel overworked or too tired. On the contrary, I feel my workload is positively challenging myself to do more and better. I can honestly say I don't feel overwhelmed at all, especially due to the support given. I know there is always someone to help.
Operations & Strategy
Manageable workload
Nov 2022
Klaviyos (Klaviyo employees) are A M A Z I N G! Helpful, resourceful, nice, kind, attentive... I could list thousands of positive traits about the team. My coworkers are always happy to help understand things I am not grasping - they really go the extra mile. Everyone collaborates efficiently... We all get along amazingly!
Operations & Strategy
Team energy
Nov 2022
From the day I joined, I have been learning all about Klaviyo. With product updates, it means I am continuously learning. They also offer an hour out of your week to learn anything you aren't sure on or help you develop.
Product
Opportunities to learn
Nov 2022
When I joined I knew I had a lot to learn, but Klaviyo have massively helped me achieve a solid understanding, where I need to improve, and what I need to do to reach the next steps in my career. Weekly meetings with my manager help you understand this.
Product
Career progression
Nov 2022
The company has grown a lot and I know I joined only a few months ago, but I hope it continues to grow the way it has. I'm eager to see it through the next growth period.
Product
Growing fast
Nov 2022
I have seen several colleagues hard work rewarded with promotions into management or senior roles. For me personally, my manager has helped build a plan to work on for the next year and if I execute it I will become the principal in the team.
People, HR, Recruitment
Career progression
Mar 2022
Klaviyo's values are at the heart of our culture, they include being humble, collaborative, cursious, meticulous and remarkable. With these values people work together as well and learning new skills to level up (for them personally and for the business). This is shared with your team, the region and globally by reviews, in meetings, by emails, slack and in conversations.
People, HR, Recruitment
Great work is recognised
Mar 2022
Klaviyo have been so empathic, supportive and cautious throughout the pandemic (I joined in the middle of it). They've provided great healthcare (physical and mental), kept people working from home for safety, encouraged time off, financially helped with setting you up to work from home, implemented 2 Klaviyo Bank Holidays, Friday 3pm finish in winter and more. They're a very thoughtful bunch :).
People, HR, Recruitment
Focus on employee wellbeing
Mar 2022
One of Klaviyo's benefits is the learning stipend, which all employees enjoy. There's also fantastic collaboration across teams, so the opportunities to learn from experienced management and staff are endless.
People, HR, Recruitment
Opportunities to learn
Mar 2022
We have frequent and interesting webcasts, providing information about all-things Klaviyo; regular meetings with our managers, with honest, open conversations; team syncs, company-wide Slack messages... I always feel informed.
People, HR, Recruitment
Open and honest communication
Mar 2022
Andrew Bialecki has been consistently rated as one of the best CEOs in tech, and working at Klaviyo, you can see why. Not only him; the whole leadership team are inspiring, embody the company values and inspire them across the whole team.
People, HR, Recruitment
Strong leadership
Mar 2022
Klaviyo is completely transparent. From business goals and progress, right down to individual career goals. You always know where you stand, what is expected of you and what Klaviyo is doing to help you and your colleagues. You are encouraged to message managers and higher up's if there are any concerns, and these roles are always present and friendly in the office.
Operations & Strategy
Open and honest communication
Mar 2022
The perks are incredible at Klaviyo. I have never worked for a company like it. I am not just talking about salary (which is well above average), but their consideration of your other needs. Think free travel and books (fictional or work related) , training bonuses, health insurance, imposed mental health days for all the company and so so many more.
Operations & Strategy
Perks
Mar 2022
This is a huge focus at Klaviyo. They genuinely care about their employees and put their money where their mouth is. They have built this into our perks, but also have actively created safe spaces in work for all employees, whether that be LGBTQIA+, people of colour, people who are working abroad. Everyone is valued, included and safe here. They have also invested in professional coaching for their employees, for them to get advise independently of Klaviyo - for free!
Operations & Strategy
Focus on employee wellbeing
Mar 2022
Klaviyo has grown very quickly in a short space of time. This has meant that there is still a lot of opportunity to shape process and solve problems that will help shape the Klaviyo of the future. Embracing this is hugely rewarding excites me greatly.
People, HR, Recruitment
Challenging work
Mar 2022
There is great diversity in the EMEA office from a gender and ethnicity perspective. People are celebrated from whatever background they're from and the company works hard to recognise and landmark global events or anything in the public eye.
People, HR, Recruitment
People of all backgrounds are welcomed
Mar 2022
Klaviyo has grown fast in the past and will continue to do so in the future. This means no 2 days are the same and you have to adapt and flex as the business changes and evolves. If you try to stand still Klaviyo will quickly keep moving so you have to lean into the growth. With growth also comes multiple opportunities to learn new things and work with more people.
People, HR, Recruitment
Growing fast
Mar 2022
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