Digital Customer Success Manager, Board Intelligence

Salary not provided

+ Personal performance bonus

Salesforce
Gainsight
Mid level
London

1-5 days a week in office

Board Intelligence

Board management software

Job no longer available

Board Intelligence

Board management software

101-200 employees

Internal toolsConsultingSaaS

Job no longer available

Salary not provided

+ Personal performance bonus

Salesforce
Gainsight
Mid level
London

1-5 days a week in office

101-200 employees

Internal toolsConsultingSaaS

Company mission

Board Intelligence's mission is to help all boards and leadership teams to be a powerful driver of performance and a force for good.

Company mission

Board Intelligence's mission is to help all boards and leadership teams to be a powerful driver of performance and a force for good.

Led by a woman

Few candidates hear
back within 2 weeks

-12% employee growth in 12 months

Our take

Board Intelligence has been helping boards to make smarter, faster decisions for more than 2 decades and it has been turning that knowledge into software since 2008. With over 18,000 users engaged on its platform, BI works with FTSE 100s, large privately-owned companies, public sector and government departments, and has delivered ~50% YOY growth over the past five years.

The company's product is smart board report packs supported by its AI tool Lucia, which helps to evaluate the balance of board reports. Board Intelligence also offers a secure portal for board pack distributions and has its own advisory consultancy arm. BI's mission is definitely ambitious then, and it will need full support from the up-and-coming young generation of board members to favour the adoption of its smart board packs.

In 2024, it sold a majority stake in its company to K1 Investments off the back of a doubling of valuation over 3 years. With new international support behind it, its 3000-strong client base - which includes the likes of John Lewis and ITV - will no doubt gain even more value from Board Intelligence's offering.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Competitive salary, commission plan & pension scheme
  • 26 days holiday each calendar year
  • Bupa health & dental cover (including Babylon Virtual GP)
  • Group life insurance (4x annual salary)
  • Eye test vouchers and Flu Jabs
  • Employee Assistance Program and Bereavement Counselling & Probate Helpline
  • Daily breakfast, drinks, fruit and snacks
  • Regular training & development, mini MBA series, lunch & learns
  • AIG Smart Health (virtual GP app)
  • Season Ticket Travel Card Loan and Cycle to Work Scheme
  • Gym membership discounts
  • Regular company socials. Friday drinks

Company values

  • We're in it for the long term
  • It's all about kindness
  • We're driven to be a force for good

Leadership

Jennifer Sundberg

(Advisory Board Member & Co-Founder)

Master of Arts at University of Cambridge. Also member of the advisory board at FINCA International since January 2011

Master of Arts at University of Cambridge. Senior Product Manager at Russell Investments from 2005 to 2008

Jobs (3)

All locations

Software Engineering

Sales & Account Management