Customer Support Specialist, Beehiiv

$50k

+ Stock Options

Zendesk
Junior and Mid level
Remote in US
Beehiiv

Newsletter platform

Job no longer available

Beehiiv

Newsletter platform

21-100 employees

B2BPublishingContentSaaSMedia

Job no longer available

$50k

+ Stock Options

Zendesk
Junior and Mid level
Remote in US

21-100 employees

B2BPublishingContentSaaSMedia

Company mission

To help others succeed by providing a superior suite of content creation tools, advanced data analytics, robust growth engines, end-to-end customization, and monetization opportunities at scale.

Company mission

To help others succeed by providing a superior suite of content creation tools, advanced data analytics, robust growth engines, end-to-end customization, and monetization opportunities at scale.

Top investors

Few candidates hear
back within 2 weeks

254% employee growth in 12 months

Our take

As the way people consume media evolves, it has become clear that audiences are interested in paying directly for content from their favourite creators. Newsletters are a great way for writers to deliver this sort of content to readers, but delivering and monetizing them can be complex. Beehiiv supplies a platform to manage newsletter creation, optimize engagement and monetize content, so that writers can make the most of them whilst keeping the time to concentrate on creating.

Founded in 2021, Beehiiv is one of a bunch of new competitors to the established newsletter platform Substack, with rivals including offerings from Facebook, Twitter, and Google. Where the company seeks to stand out is in making it easier for smaller creators to monetize their work, instead of focussing on the top percentile that already have established audiences. The platform is comprehensive and user-friendly, making it a good option for those just starting out with newsletters.

Beehiiv has secured good levels of funding to grow its teams and speed up development. Early users have received the product well, and the company has stated there are several hundred people on the waiting list to try the platform out.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Unlimited book budget
  • Wellness Day Off each month
  • Two-month sabbatical every three years
  • Twice-annual in-person team retreat
  • Stock Options
  • Health, Dental, and Vision Insurance
  • 401(k) employer match
  • WFH Stipend
  • Unlimited PTO (mandatory 10 days per year minimum)

Company values

  • We're remote: We believe that your best work is done where you feel safe, comfortable, and supported
  • Empathy, not ego: Empathy opens the door to problem solving. Our team is uniquely talented and we can solve any problem when we lead with empathy
  • Bias towards action: Most decisions can be changed or altered, but progress cannot be created without action. It is almost always better to deliver something today over something that may be better tomorrow
  • Complete transparency: You will have full access to business metrics about the company
  • Owner-attitude: Ownership creates a sense of pride and accountability. It empowers someone to stand up for what is right, with a long-term outlook

Funding (last 2 of 4 rounds)

Apr 2024

$33m

SERIES B

Jun 2023

$12.5m

SERIES A

Total funding: $49.7m

This company has top investors

Leadership

Tyler Denk

(Co-Founder & CEO)

Former Product Lead at Google, Senior Product lead at Morning Brew.

Jacob Hurd

(Co-Founder)

Previously a Software Engineer at Morning Brew.

Benjamin Hargett

(Co-Founder)

Former Senior Software Engineer at Morning Brew.

Jobs (4)

All locations

Software Engineering

Sales & Account Management