Customer Success Manager, Monotype

Salary not provided
Salesforce
Mid level
Boston

Travel occasionally (20-30%)

Office located in Woburn, MA

Monotype

Typeface design

Open for applications

Monotype

Typeface design

501-1000 employees

B2CB2BDesignContentSaaSArtWeb Design

Open for applications

Salary not provided
Salesforce
Mid level
Boston

Travel occasionally (20-30%)

Office located in Woburn, MA

501-1000 employees

B2CB2BDesignContentSaaSArtWeb Design

Company mission

Monotype's mission is to deliver the design assets, technologies, and expertise required for brands to build authentic, memorable experiences at every possible touchpoint.

Company mission

Monotype's mission is to deliver the design assets, technologies, and expertise required for brands to build authentic, memorable experiences at every possible touchpoint.

Few candidates hear
back within 2 weeks

22% employee growth in 12 months

Our take

Monotype is a giant in the typeface industry, with well over 100 years in the business - and the rights to over 10,000 fonts, including A-list players like Helvetica and Times New Roman. Whilst typeface creation might not seem to be the booming industry it once was, Monotype is carving out some interesting new development opportunities in the hopes of further growth.

As more major organizations go digital, and go global, they need to carry their house image across a growing number of diverse markets (and languages) and render the fonts in high definition. Monotype has been developing a strong reputation for designing multi-lingual brand identities - recently, for example, for the city of Dubai, but also working with Google to bring hundreds of historically unrendered fonts online.

In this way, Monotype is smartly transitioning from a designer/developer of contemporary fonts to a facilitator helping brands to expand globally and into the digital space. With offerings in place to provide this service to fast-growing industries like gaming and online streaming, Monotype is hitching its wagon to hugely lucrative markets.

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Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Competitive Medical, Dental, and Vision Coverage to meet all your healthcare needs
  • Highly engaged Events Committee to keep work enjoyable
  • Extensive development and training offerings
  • Flexible work arrangements and unlimited vacation and sick time
  • Generous 401k match to save for your future, and so much more!

Company values

  • Create with passion
  • Act with accountability
  • Include & care for all
  • Be curious, be bold
  • Delight customers

Leadership

Ninan Chacko

(CEO, not founder)

A Harvard Business School grad who went on to hold a range of senior leadership positions, including Senior Vice President at Sabre Holdings, CCO of Worldspan, CEO of PR Newswire, and CEO of Travel Leaders Group. Also currently serves on the board of Leaders' Quest, TraipFactory, Vertoe, and Trajectory Alpha Acquisition.

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