Senior User Experience Researcher, Ro

$134.7-166.5k

Figma
Senior and Expert level
Remote in US
New York

More information about location

Ro

Telehealth primary care platform

Open for applications

Ro

Telehealth primary care platform

501-1000 employees

HealthcareB2CPersonal healthSaaSTelecommunications

Open for applications

$134.7-166.5k

Figma
Senior and Expert level
Remote in US
New York

More information about location

501-1000 employees

HealthcareB2CPersonal healthSaaSTelecommunications

Company mission

To help patients achieve health goals by delivering the most convenient and effective care possible.

Company mission

To help patients achieve health goals by delivering the most convenient and effective care possible.

Top investors

Few candidates hear
back within 2 weeks

5% employee growth in 12 months

Our take

Ro is a healthcare startup that connects patients directly to physicians, nurses, and pharmacists. The founders of Ro established the company because they felt that health insurance wasn’t working as it should, as the pooled cost of expensive treatments means that the price of individual doctor visits is inflated.

Ro’s primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. Instead of having to travel to a doctor’s office, Ro customers can access a video conference with a physician on-demand, from the comfort of their own home.

In order to tap into the global medical market, which is worth over $4 trillion, Ro raised $150 million at a valuation of $7 billion in 2022. It has expanded to more health areas, such as skincare and mental health, and launched an online pharmacy. Despite this, a substantial number of layoffs in spring 2022 indicated that Ro's accelerated growth had caused problems with its internal organization. Having now narrowed its focus and spending more on less, Ro has streamlined its operations and looks to continue on a steady upward trajectory.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Medical, dental, and vision membership
  • Equity for all team members
  • Flexible time off
  • Paid parental leave, and flexible work arrangement
  • Well-stocked office with snacks and bi-weekly free lunches
  • Gym, learning, and development stipends

Company values

  • Fight for patients: Always start with what patients want. Your curiosity drives you to understand their motivation and the goals they are trying to achieve. Work backwards from there. Fight for the healthcare they deserve and move mountains to make it happen
  • Think big: Challenge the status quo. You're here to revolutionize healthcare for patients. Dream big. Come up with bad meeting ideas. We love them. Let's invent together
  • Inch by inch: Improve every day - yourself, your team and your work. Constantly raise the bar. Focus on the inputs of the patient experience and, over a long enough time horizon, those small improvements compound and you will change the world

Funding (last 2 of 6 rounds)

Feb 2022

$150m

LATE VC

Mar 2021

$500m

SERIES D

Total funding: $1.0bn

This company has top investors

Leadership

Zachariah Reitano

(Co-Founder)

Previously a Teacher at General Assembly and co-founder of Shout Inc., in 2013. They are now an Entrepreneur in Residence at Prehype.

Saman Rahmanian

(Co-Founder & Chief Product Officer)

Previously a Senior Art Director at Crispin Porter + Bogusky and founder of Tischen in 2010. They were also a Partner at Prehype and founder of Managed by Q.

Rob Schutz

(Co-Founder & Board Member)

Founder of Snagged.com. Experienced as a Senior Consultant at CGI specializing in healthcare, they also served as Director of US Marketing and USer Acqusition at kgb and as VP of Growth at BARK.

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Software Engineering