Technical Support Expert, Nexthink
$65-101k
2 days a week in office
Digital employee experience management
Be an early applicant
Digital employee experience management
501-1000 employees
Be an early applicant
$65-101k
2 days a week in office
501-1000 employees
Company mission
Nexthink's mission is to delight people at work by helping IT to shape smart and productive workplaces.
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Company mission
Nexthink's mission is to delight people at work by helping IT to shape smart and productive workplaces.
Our take
Bad experiences with IT environments cost companies 100 hours per person each year. In order for businesses to avoid those hours of lost productivity, they need to ensure that their employees' digital experience is working for them.
That's where Nexthink's digital experience platform comes in. Its platform combines monitoring, user engagement, analytics, and automation — all from the employee’s perspective. Using one platform, companies are able to handle all parts of their employee's digital experience cycle, from issue detection to employee engagement. Not only does this allow for businesses to be more productive, it also leads to happier employees no longer bogged down by frustrating IT failures.
The company boasts over 1,100 enterprise customers with more than 15 million employees between them. With offices across the globe, its existing customer base is already large. Nexthink has remained focused on further innovation and partnerships, adding capabilities such as conversational AI. The increase in companies looking to invest in digital employee experience tech is set to keep Nexthink on its existing growth trajectory.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- Maternity & Paternity leave
- Car allowance
- Critical illness cover
- Job training and professional development
- Life insurance
- Pension plan
- Flexible working
- Income protection
- 22 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
Company values
- Positive Attitude - Negativity gets you nowhere. We face challenges with a positive attitude
- Getting Things Done - We are always looking for the fastest and smartest way to get the job done
- One Team - We are all in this together
- Continuous Improvement - Our desire to learn and improve never stops
Funding (last 2 of 7 rounds)
Feb 2021
$180m
SERIES D
Nov 2018
$85m
SERIES C
Total funding: $336.2m
This company has top investors
Leadership
Pedro Bados
(CEO)Previously worked as an Artificial Intelligence Researcher before co-founding Nexthink in 2004.
Patrick Hertzog
(User Experience Officer)Before co-founding Nexthink, they worked as a Research Assistant at a polytechnic school in Switzerland.
Diversity, Equity & Inclusion at Nexthink
- Multinational and multilingual
- Committed to hiring a genuine representative workforce
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