Customer Success Manager, Compass
$31.01 - $34.14 pr/h
Office located in Menlo Park, CA
Real estate technology platform
Be an early applicant
Real estate technology platform
1001+ employees
Be an early applicant
$31.01 - $34.14 pr/h
Office located in Menlo Park, CA
1001+ employees
Company mission
To help everyone find their place in the world.
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Company mission
To help everyone find their place in the world.
Our take
Compass uses an AI-driven platform to smooth out and speed up the process of buying, selling, or renting property. It functions much like a traditional broker, but employs tech to reduce the time, uncertainty, cost and friction of transactions for buyers, sellers & agents.
It's disrupting a sector so far largely averse to tech innovation, allowing users to close deals in less time than the industry average of 30-45 days. Compass is now the largest independent real estate brokerage in the USA, with over 29,000 agents nationwide.
Despite being a leading residential brokerage and competing well, Compass has remained unprofitable. While the company is replanning its cost structure to be profitable over the next year, it announced its third round of payoffs in early January 2023. Its profit-generating plans include expanding into mortgages, escrow & title services.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- Flexible Working
- Work From Home Opportunities
- Maven (a support system for new parents)
- Paid Vacation, Holidays, Sick Time
- Medical, Tele-Health, Dental and Vision Benefits
- Employee Assistance Program
- Paid Parental, Marriage, and Recharge Leave
- Life and disability insurance
- Carrot (fertility benefits)
- 401(k) Plan
- Flexible Spending Accounts (FSAs)
- Commuter Program
- UrbanSitter (caregiver referral network)
- Pet Insurance
Company values
- Dream big
- Move fast
- Learn from reality
- Be solutions-driven
- Obsess about opportunity
- Collaborate without ego
- Maximise your strength
- Bounce back with passion
Funding (last 2 of 10 rounds)
Nov 2019
$500m
SERIES G
Jul 2019
$370m
SERIES G
Total funding: $2.0bn
This company has top investors
Leadership
Robert Reffkin
(CEO)After 2 years at McKinsey, Robert worked as a Lazard Associate and White House Fellow. They joined Goldman Sachs in 2006, where they worked as VP of Principal Investment before leaving in 2012 to found Compass. Alongside this, Robert ran 50 marathons in 50 states to raise $1 million dollars for for youth education and enrichment programs.
People progressing
Neda joined Compass in 2018 as Chief of Staff to the CEO after a year at Sidewalk Labs. Following 4 months as Secretary to the Board, in April 2019 they were promoted to President of Compass East Division, and in January 2022 President of US Division.
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