Senior Partner Success Manager, Empathy

$130-150k

+equity

Salesforce
Slack
Asana
Senior and Expert level
New York
Empathy

Grieving support platform

Open for applications

Empathy

Grieving support platform

101-200 employees

B2CB2BPersonal financeLegalMental healthSaaSMobile

Open for applications

$130-150k

+equity

Salesforce
Slack
Asana
Senior and Expert level
New York

101-200 employees

B2CB2BPersonal financeLegalMental healthSaaSMobile

Company mission

To change the way the world deals with loss.

Company mission

To change the way the world deals with loss.

Top investors

Most candidates hear
back within 2 weeks

Our take

Grieving for a loved one is one of the most challenging things many people have to do in their life. Amongst the emotional strains of loss, losing someone often comes with an extreme amount of financial, legal and administrative responsibility. Empathy is a platform offering holistic support to families navigating the complexities of loss.

Founded in 2020, the platform and mobile app blends human care with innovative technology to address the multifaceted challenges of grief, estate settlement, benefits and probate. What sets Empathy apart is this comprehensive approach, providing personalised guidance, emotional grief resources, and practical tools through partnerships with employers and life insurers.

A recent round of funding underscores the company’s growing impact, with support from prominent investors and industry leaders. Empathy's success lies in its ability to fill a critical gap in traditional support systems, offering compassionate care that goes beyond financial assistance, and providing invaluable support during life's most difficult moments.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Parental Leave - Paid leave for new and expecting parents with flexible extension and return to office options
  • Bereavement Care - Flexible leave and premium access to the Empathy platform for employees, friends, and family dealing with loss
  • Financial Wellness - Company-sponsored 401(k) retirement plans with up to 4% employer match for US employees
  • Stock Options - Competitive equity offerings for all employees to share in the success of the company
  • Premium Healthcare - Medical insurance with an option for $0 deductible & monthly payment, plus vision and dental benefits
  • Paid Time Off - Four weeks of paid vacation time, in addition to federal holidays and paid sick leave

Company values

  • Trustworthy - We value transparency, and we always have families’ best interests at heart. We are committed to providing reliable advice and information, and to keeping all private data safe and secure
  • Empowering - Families are at the core of everything we do, and giving them the tools they need is our most important job. We help them achieve their goals, providing clarity, managing progress, and recognizing accomplishments
  • Unconditional - We are here to serve every single family dealing with loss, without exception. We are committed to serving everyone equally, being attentive to different needs, religious affiliations, cultural traditions and life situations
  • Caring - We know how overwhelming life and loss can be. We meet families where they are, offering them practical and emotional support—whatever they need in the moment

Funding (last 2 of 3 rounds)

Mar 2024

$47m

SERIES B

Sep 2021

$30m

SERIES A

Total funding: $90m

This company has top investors

Leadership

Previously worked as SVP of Product for WeWork and Product Director/GM for eBay. Also Co-founded The Gifts Project (Acq. by eBay).

Previously the VP of Engineering (Mobile Engineering Manager) of PayPal, and Engineering Manager at eBay.

Jobs (3)

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Marketing

Sales & Account Management