Director of Customer Support, Sweep

€70-90k

Salary may differ for London candidates

Intercom
Expert level
London
Paris

1-5 days a week in office

Sweep

Carbon footprint management solution

Open for applications

Sweep

Carbon footprint management solution

101-200 employees

B2BEnterpriseEnergySustainabilitySaaSData AnalysisEnvironmental

Open for applications

€70-90k

Salary may differ for London candidates

Intercom
Expert level
London
Paris

1-5 days a week in office

101-200 employees

B2BEnterpriseEnergySustainabilitySaaSData AnalysisEnvironmental

Company mission

To help businesses track and act on their carbon, so they can become forever companies.

Company mission

To help businesses track and act on their carbon, so they can become forever companies.

Led by a woman
B Corporation
Top investors

Few candidates hear
back within 2 weeks

36% female employees

53% employee growth in 12 months

Our take

Even as eco-friendly sentiment increases, the vast majority of companies aren’t measuring their emissions accurately and regularly. And, with ESGs and carbon-tracking ramping up the corporate agenda, companies are scrambling for solutions, especially in light of the coming sustainable reporting regulations.

Sweep, which targets carbon management in large enterprises at the FTSE 500 level, delivers software that enables users to "take control of their climate journey" - with a toolsuite that makes carbon data collection, security and analysis seamless and automated.

With Sweep, the burden on companies to track their impact is lessened, leaving them to focus on actively reducing their carbon footprint and contributing to global net-zero efforts. Though there are other players in the market, such as Plan A, Watershed, and Emitwise, Sweep has secured itself a leading position with smart partnerships and a deep focus on the specific tech requirements of the space.

The company has seen good funding, being one of the best-funded carbon management platforms on the market. In 2022, Sweep interestingly reported on the ineffectiveness of traditional carbon offsetting - which has for some time been up for debate - and published a carbon reduction methodology designed to "limit financial and reputational risks and add moral weight to corporate climate programmes". It is now partnering with technology companies like 3Degrees and Urbanomy to build new decarbonisation strategies for businesses.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Lunch voucher
  • Health insurance entirely free for you and your family
  • RTT
  • Trust and flexible working hours
  • Personal development training fund
  • Global and team offsites
  • Hybrid environment (At least 1 day per week at the office)

Funding (last 2 of 3 rounds)

Apr 2022

$73m

SERIES B

Dec 2021

$22m

SERIES A

Total funding: $100m

This company has top investors

Leadership

Rachel Delacour

(CEO)

Previously Co-Founder & CEO of BIME which was acquired by Zendesk. Rachel has extensive experience as a board member alongside her role as CEO and co-founder of Sweep.

Worked at Zendesk for four years, ultimately as a Senior Engineering Manager. Former Lecturer at Polytech Montpellier.

Worked at Zendesk for four years, ultimately as Creative Director. Has also been Creative Director at Neue Zürcher Zeitung.

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