Customer Service Team Lead, Promenade

Salary not provided

$23/hr with $10k annual bonus, paid quarterly + Equity/Stock options

Salesforce
Zendesk
Confluence
Mid and Senior level
Remote in US
Promenade

All-in-one SaaS tools for small businesses

Open for applications

Promenade

All-in-one SaaS tools for small businesses

21-100 employees

B2BMarketplaceSaaS

Open for applications

Salary not provided

$23/hr with $10k annual bonus, paid quarterly + Equity/Stock options

Salesforce
Zendesk
Confluence
Mid and Senior level
Remote in US

21-100 employees

B2BMarketplaceSaaS

Company mission

To solve industry-specific problems within different sectors.

Company mission

To solve industry-specific problems within different sectors.

Few candidates hear
back within 2 weeks

-32% employee growth in 12 months

Our take

Promenade is a parent company for multiple platforms designed to help solve issues in the food, beverage, and florist industries. Initially, it brought technology to the florist industry, allowing the purchaser of gifts to see photos of the actual arrangement before it was delivered. The company also set up a free online florist store with sales analytics, tools, a website builder, and more.

The company has expanded its offering to help other businesses access the online space by offering them the tools to create delivery options, point-of-sale services, and inventory management; including Dig-In to pizzerias, and Swigg to liquor stores.

Third-party delivery apps pose some threat to the value that Promenade can offer to small businesses. However, its use of Tortoise delivery robots to provide contactless flower delivery during the pandemic demonstrated an intuitive approach to the complex problems that local businesses face, which bodes well for how it will create business value in the future.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Paid parking & monthly credits for Lyft, Uber, & Metro
  • Stock options and 401(k)
  • 100% Paid Parental Leave
  • 15 PTO days to start
  • Competitive salaries
  • 6 paid sick days
  • One block from the beach
  • Fully-stocked kitchen
  • Beautiful indoor workspaces
  • Weekly catered lunches
  • Comprehensive health, dental, and vision options
  • 8 paid holidays
  • Work from home options
  • Dog-friendly offices

Company values

  • Partner success is paramount
  • If you find a problem, let’s create a solution
  • Act with empathy, transparency & respect
  • We are all in this together

Leadership

Gregg Weisstein

(Co-Founder)

Experience in consulting for Deloitte, FTI Consulting and BDO consulting, before co-founding what would become Bloomnation, the first business in the Promenade portfolio.

Jobs (4)

All locations

Operations & Strategy