Head of Customer Success, Middesk

Salary not provided
Expert level
New York

2-3 days a week in office

Middesk

Business credit check and verification services

Be an early applicant

Middesk

Business credit check and verification services

21-100 employees

FintechCredit ScoringB2BEnterpriseFinancial ServicesIdentity

Be an early applicant

Salary not provided
Expert level
New York

2-3 days a week in office

21-100 employees

FintechCredit ScoringB2BEnterpriseFinancial ServicesIdentity

Company mission

To accelerate the economy by scaling trust between businesses.

Company mission

To accelerate the economy by scaling trust between businesses.

Top investors

Few candidates hear
back within 2 weeks

3% employee growth in 12 months

Our take

Middesk helps businesses screen, verify, and run risk and compliance checks on customers and other businesses. The founders developed the business after experiencing first-hand the often laborious process of manual identity verification, a process which has proven a pain point for many businesses historically.

This hands-on experience helped land Middesk seeding from heavyweight investors Sequoia and Accel. The company's focus is on businesses with stringent regulatory risk requirements, with a special focus on businesses involved in financial aspects like credit and payroll. Middesk’s focus on this sector opens them up to a growing, lucrative market as more businesses than ever are demanding services comparable to retail banking, credit unions and community banks.

Testament to the value of their offering is Middesk’s recent partnership with challenger bank tech platform Agora Services. The challenger bank sector is taking off fast too, and if Middesk can establish a strong reputation for servicing this burgeoning industry, they stand to win big.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Catered lunches: We offer catered lunches on days that you're in the San Francisco or New York office
  • Ownership: We offer a stake in the company to every full-time employee through stock options
  • Healthcare: We take care of you premiums for medical, dental, and vision
  • Parental leave: We offer three months of paid parental leave to any parent
  • Hybrid work: We have offices in San Francisco and New York and also offer the ability to work remotely
  • Unlimited PTO: We have an unlimited PTO policy and encourage you actually to use it
  • 401(k): We make it easy to save money for retirement

Company values

  • Be customer-first: Stay motivated by solving real customer problems. Make each interaction meaningful and embrace the path to help our customers succeed
  • Be an owner: Identify and tackle problems, take pride in your work, and measure impact. When you find an opportunity to improve the status quo, take it on!
  • Act with urgency and purpose: Move quickly and simplify. Solve the problems we have today in ways that allow us to move even faster in the future
  • Drive results together: Choose teamwork. Share your opinion, ask questions, understand where others are coming from, and move forward as a unified front
  • Embrace the journey: Dream big and be open to taking risks. Innovation happens through optimism, positivity, rigorous thinking, and hard work

Funding (last 2 of 4 rounds)

Jun 2022

$57m

SERIES B

Mar 2021

$16m

SERIES A

Total funding: $77.2m

This company has top investors

Leadership

Kyle Mack

(Co-Founder & CEO)

Previously worked at AnyPerk as an Account Executive and Sales Team Lead, and at Checkr as a Sales Lead, Director of Strategic Sales, and Director of Solutions. They have served as a Scout at Sequoia Capital since 2020.

Kurt Ruppel

(Co-Founder)

They studied Cognitive Science at Berkeley before working as a Software Engineer at multiple companies, including Zendesk.

Jobs (14)

All locations

Software Engineering

Operations & Strategy

Finance, Legal & Compliance