User Care Expert, Alan

Salary not provided
Junior and Mid level
Remote in France
Alan

Digital healthcare insurance

Job no longer available

Alan

Digital healthcare insurance

501-1000 employees

HealthcareB2CB2BInsuranceSaaSMobile

Job no longer available

Salary not provided
Junior and Mid level
Remote in France

501-1000 employees

HealthcareB2CB2BInsuranceSaaSMobile

Company mission

To make the healthcare system frictionless, fair and friendly for everyone.

Company mission

To make the healthcare system frictionless, fair and friendly for everyone.

Top investors

13% employee growth in 12 months

Our take

Alan addresses health insurance for businesses and employees in Europe through a healthcare app, backed by official regulatory approval. This endorsement grants Alan the ability to offer a wide range of regulated healthcare insurance services, distinguishing it in the market.

Focused on user experience and customer satisfaction, Alan employs a people-centric approach, streamlining insurance claims and designing user-friendly health insurance products. While competitors like Babylon and Ada Health exist, Alan's primary focus on health insurance sets it apart.

Despite macroeconomic challenges prompting a readjustment of goals, Alan achieved significant revenue growth in 2023, driven by expanding its clientele and leveraging AI tools for enhanced productivity. With a robust cash revenue, Alan plans to sustain growth, consolidate its position in the existing markets, and explore expansion into new territories, positioning itself for potential future IPO.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Fair rewards: Generous equity packages complement your base salary, for permanent contracts only
  • Flexible vacation policy and flexible working hours: Organise your time as you wish
  • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only
  • Transport: Country-specific commuter benefits
  • Parental leave: Extended parental leave for all new parents, for permanent contracts only
  • Flexible Office: Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest
  • All the tools you need: Top-of-the-range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-cancelling headphones
  • Learning & Training opportunities: A highly flexible Training policy free books and a budget to attend and speak at conferences if the opportunity arises

Funding (last 2 of 7 rounds)

Sep 2024

$186.8m

SERIES F

May 2022

$197.6m

SERIES E

Total funding: $719.2m

This company has top investors

Leadership

Co-founding Advisor at Mistral AI. Previously a Data Scientist at Facebook, Instagram, and Twitter.

Co-founding Advisor and Board Member at Mistral AI. Previously co-founded Expliseat.

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