Customer Success Manager, Meltwater
$93.5-110k
OTE
$56.1-66k
BASE
Offers Discretionary quarterly bonus, subject to the terms of the applicable bonus plan
3 days a week in office
Online media monitoring software
Be an early applicant
Online media monitoring software
1001+ employees
Be an early applicant
$93.5-110k
OTE
$56.1-66k
BASE
Offers Discretionary quarterly bonus, subject to the terms of the applicable bonus plan
3 days a week in office
1001+ employees
Company mission
To innovate, provide best-in-class service, and deliver sustainable growth through our technology and our people.
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Company mission
To innovate, provide best-in-class service, and deliver sustainable growth through our technology and our people.
Our take
Meltwater's software analyzes and provides insights on posts across all major social media platforms, blogs, and news sites, enabling companies to make more informed marketing and operational decisions.
Launched in Norway in 2001 and later moving its headquarters to San Francisco, Meltwater has become a leading player in the media monitoring industry. It is an industry that is expected to double in value as the volume of data grows, making it increasingly challenging to derive meaningful insights.
Over the past two decades, Meltwater's growth has been fueled by strategic acquisitions of complementary businesses, enhancing its technology stack. Since going public in early 2021, and with major clients like Google, Ogilvy, The Economist, and Santander, Meltwater is poised to expand its operations beyond the 150 countries it currently serves.
Freddie
Company Specialist at Welcome to the Jungle
Benefits
- 401(k) matching, life insurance, commuter benefits, and parental leave plans
- Collaborative, transparent and fun loving office culture
- Excellent medical, dental, and vision options
- Enjoy flexible paid time off that allows you to have an enhanced work-life balance
Company values
- Moro [‘moro] – The Norwegian word for "fun." We believe that in order to become truly successful, we should all enjoy what we do on a daily basis.
- Enere [‘e nðr’e] – In Norwegian, this means “number one.” At Meltwater, ‘average’ isn’t good enough.
- Respekt [re’spekt] – The Norwegian word for “respect.” We believe that it matters how a company or an individual becomes successful.
- MER – An acronym for Moro, Enere and Respekt, which creates the Norwegian word “more.” We celebrate our victories without losing our drive to improve—whether in reaching personal goals or corporate milestones.
Funding (2 rounds)
Dec 2023
$65m
GROWTH EQUITY VC
Mar 2019
$175m
GROWTH EQUITY VC
Total funding: $240m
This company has top investors
Leadership
John Box
(CEO, Not Founder)A Meltwater veteran, they began as a Sales Manager in 2004. Climbed the ranks through roles as a Regional Managing Director, Global Sales Director, and EVP of Meltwater Social before becoming CEO in 2020.
Jørn Lyseggen
(Founder, Executive Chairman)Founded Meltwater in 2001, and led the company through growth and numerous acquisitions of other businesses before promoting John Box to CEO.
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