Customer Success Manager, YOOBIC

Salary not provided
Mid level
Paris

2+ days a week in office

YOOBIC

Digital workplace platform for frontline teams

Open for applications

YOOBIC

Digital workplace platform for frontline teams

201-500 employees

B2BInternal toolsProductivityTrainingCommunicationSaaS

Open for applications

Salary not provided
Mid level
Paris

2+ days a week in office

201-500 employees

B2BInternal toolsProductivityTrainingCommunicationSaaS

Company mission

to transform the future of work for frontline employees!

Company mission

to transform the future of work for frontline employees!

Top investors

Some candidates hear
back within 2 weeks

11% employee growth in 12 months

Our take

In a similar way to how Slack enables communication and task management in computer-based jobs, YOOBIC’s platform is tailored towards the front-line, deskless workforce. Beyond communication through its news feed and chat features, it also caters for HR and mobile-driven training, as well as task and inventory management.

YOOBIC is one of a number of startups targeting this underserved space, which accounts for around 80% of the global workforce. Though there’s plenty of competition from the likes of Crew and ServiceMax, YOOBIC has grown to operate in almost one hundred countries for some of the world’s biggest brands including Puma, Boots, Mazda, Domino’s, Vans, and Peloton.

With good funding at its back, YOOBIC's intention is to continue its rapid international expansion while adding more industry-specific features to its product stack. Its solutions are held in high regard, having won numerous awards in the past, with the company's most recent accolade being its ranking as the 20th fastest growing UK tech company by the 2023 E2E Tech 100 list.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • A dynamic environment
  • Flexible working environment (role dependant)
  • A team of seasoned pro’s
  • Lots of room for your own initiatives and ideas
  • Recognition and rewards for hard work
  • Continuous growth and learning
  • An open feedback culture
  • Transparency on results and strategy
  • 'Open door' policy with our leadership team
  • Team spirit and dedication
  • Personalised healthcare and well-being resources
  • Mental health support
  • Online workouts

Company values

  • Global by Design: Be inclusive, Embrace difference of opinion, Listen more than talk
  • Own it: Be accountable, Don’t be afraid to make mistakes, Take the initiative, Be courageous, Show bias for action
  • Winning as a Team: Strive to win, Work as a team, Show Tenacity, Hire smart people
  • Tech at Heart: Be open to new ideas, Be solution focused, Show radical creativity, Be customer obsessed

Funding (last 2 of 3 rounds)

Jul 2021

$50m

SERIES C

Jun 2018

$25m

SERIES B

Total funding: $80.3m

This company has top investors

Leadership

Prior to co-founding YOOBIC in 2013, they spent 13 years as CEO of real estate eco-performance company Vizelia (acquired by Schneider Electric in 2011). Joined Schneider post-acquisition for a two year spell as VP of Global Sales, then Director of Energy Management Services.

Co-founded and was CTO of Vizelia alongside Fabrice Haiat, before spending two years heading up R&D at Schneider Electric after the company's acquisition.

Gilles Haiat

(Head of Research)

Served as Head of Research alongside brothers Avi and Fabrice at Vizelia until Schneider Electric bought the company in 2011, then joined Schneideras a Software Architect before co-founding YOOBIC.

Jobs (12)

All locations

Software Engineering