Customer Success Manager, Coursera

German Speaker

Salary not provided
Senior and Expert level
Remote in UK
Coursera

Online learning platform

Be an early applicant

Coursera

Online learning platform

1001+ employees

B2CB2BEducationHRTrainingLearning

Be an early applicant

Salary not provided
Senior and Expert level
Remote in UK

1001+ employees

B2CB2BEducationHRTrainingLearning

Company mission

To provide life-transforming learning experiences to learners around the world.

Company mission

To provide life-transforming learning experiences to learners around the world.

B Corporation
Top investors

Few candidates hear
back within 2 weeks

30% employee growth in 12 months

Our take

Coursera was founded by Daphne Koller and Andrew Ng in 2012 with a vision of providing life-transforming learning experiences to learners around the world. It partners with universities and other educational institutions to deliver online courses to 40 million students, covering subjects like technology, business, science, and even autonomous cars.

Coursera sees itself as helping people get ready for the next wave of technological advancement. It is preparing individuals, companies, and governments to meet that challenge head-on and turn this disruption into opportunity. To help achieve this, it also has specific product offerings for the corporate market, as well as for governments and nonprofits.

The model of online courses that anyone can attend is very scalable, making Coursera appealing to investors, especially when the online education market is expected to be worth $20bn+ by 2023. Further, it received B Corp certification in February 2021, propelling its efforts to reduce barriers to high quality education.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • We offer medical, dental, and vision insurance for you and your dependents. Plus, free access to counseling and mental health services
  • Coursera covers the cost of tuition so you can earn a free master’s degree and develop new skills. That’s on top of free, lifelong access to courses and certificates on the platform
  • Employees earn company stock, so you can own what we build together and share in our success
  • We host Make-a-thon events twice a year to promote community and innovation. During Make-a-thon, you’ll dedicate time to attend workshops, work on passion projects, and pursue ideas outside of your day-to-day work
  • Our flexibility extends to where you work. You can choose to work from home, work from one of our offices, or try a combination of the two
  • Take paid time off when you need it. We have time off policies that promote flexibility so you can tailor your work schedule when life calls
  • Get up to 16 weeks of fully-paid parental leave when you grow your family and bring a new child into your life

Company values

  • Betterment - We work with persistence to improve ourselves, our teams, and our products
  • Boldness - We strive for greatness by facing challenges with courage and determination
  • Deep honesty - We are truthful and sincere with learners, partners, and our fellow teammates
  • Solidarity - We go the extra mile for each other as we work to transform lives through learning

Funding (last 2 of 9 rounds)

Jul 2020

$130m

SERIES F

Apr 2019

$103m

SERIES E

Total funding: $443.1m

This company has top investors

Leadership

Andrew Ng

(Chairman)

CEO of Landing AI (helping companies adopt AI). Also a Professor of Computer Science at Stanford.

People progressing

Joined as an Enterprise Implementation Manager. Promoted three times to Senior Manager within four years. Less than 2 years later, they were promoted to Director of Professional Services.

Jobs (4)

All locations

Operations & Strategy