Business Operations Internship, Valon Mortgage

Valon is attempting to bring smoother, clearer customer service to the often unsophisticated industry of mortgage services. Its cloud-native mobile platform allows borrowers to make payments and manage escrow accounts while avoiding time-consuming call centers, inaccurate information and poorly designed websites. In turn, lenders can use the platform to request API feeds to gather information on customer performance.

• Do what’s best for Valon - We always do what’s best for the business. We prioritize Valon’s long-term success over personal or departmental interests. Every decision should keep in mind what’s globally optimal for Valon.
• Deliver impact - We do the hard thing to get the job done—specifically, to get the job done right. Valon values high ownership, end-to-end accountability, and delivering concrete outcomes.
• Communicate with candor - Valon values intellectual honesty and direct communication for both individual growth and the best possible outcomes. We stay humble and open-minded.
• Act with urgency - We operate with a strong bias for action to make fast progress consistently. This compounds, and we win by moving mountains over long time periods.
• Reason from first principles - We believe in thinking deeply and precisely. We empower our team with deep business context so they can build their reasoning from the ground up rather than being bound by convention or what everyone else does.
• Focus on what matters most - We constantly assess and re-orient ourselves to do the work that matters most for the business. We are always laser-focused on pushing the business forward.

Total funding: $348.8m