Associate Member Support Specialist, Hinge Health

Spanish

Salary not provided

$18.08-$24.52 per hour; + Equity. Salary dependent on location

Freshdesk
Zoom
Junior and Mid level
Remote in US
Hinge Health

Digital clinic for joint and muscle pain

Job no longer available

Hinge Health

Digital clinic for joint and muscle pain

1001+ employees

HealthcareB2CB2BPersonal healthEnterpriseWellbeing

Job no longer available

Salary not provided

$18.08-$24.52 per hour; + Equity. Salary dependent on location

Freshdesk
Zoom
Junior and Mid level
Remote in US

1001+ employees

HealthcareB2CB2BPersonal healthEnterpriseWellbeing

Company mission

To improve the lives of people suffering from chronic conditions, starting with musculoskeletal conditions like back and joint pain.

Company mission

To improve the lives of people suffering from chronic conditions, starting with musculoskeletal conditions like back and joint pain.

Top investors

Few candidates hear
back within 2 weeks

64% employee growth in 12 months

Our take

Musculoskeletal (MSK) conditions are prime concerns for individuals and employers. In fact, 1 in 2 Americans experience some form of back and joint pain. Hinge Health has created a platform that brings treatment providers and patients together in order to prevent, treat and rehabilitate a variety of MSK conditions.

MSK spending has nearly doubled from $10 billion to almost $20 billion over the last 10 years. Analysis by Hinge Health indicates that MSK is an employer's highest medical claim expense. Despite this, patient results have not improved, which has led to a reported 70% of employers looking to adopt a digital MSK solution.

This wealth of opportunity has led to Hinge Health providing digital MSK clinics for employees at 1000+ companies, including Salesforce, US Foods and Boeing. With a valuation of over $6 billion, the company stands as one of the most valuable startups in digital health, and will be pursuing profitability as it prepares for a possible IPO.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Benefits

  • Manage your own learning and development budget
  • Mental health and lifestyle stipends to cover your favorite wellness services, workout classes, gym subscriptions, and work-from-home equipment
  • Flexible vacation and paid time off
  • We offer help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live
  • Comprehensive medical, dental, and vision coverage

Company values

  • Put members first - Hinge Health focuses first on creating a magical experience for its members, then on the enterprise customer, and finally on what makes business sense. The order matters
  • Create trust - Hinge Health checks its ego at the door and collaborates to help its entire team be successful. It's honest and transparent, and it honors commitments
  • Learn it all - Hinge Health isn't a know-it-all. It prioritizes truth over being right, welcomes contrary opinions, and continues to challenge itself to get better every day
  • Communicate effectively - Hinge Health communicates in ways that convey both clarity of thought and rigour while being concise — be that via prose or visual aids
  • Innovate and take risks - Hinge Health takes smart bets and de-risks unknowns quickly and efficiently. It knows that it has to lose some bets to make big leaps towards the future it envisions. It thinks big and is willing to challenge the status quo
  • Think long-term - Hinge Health understands that great big trees start from small seeds nurtured over many years. It doesn't sacrifice long-term value for short-term results
  • Make results happen - Hinge Health measures outcomes by results and impact, not actions or good intentions. It says no to a lot of important opportunities to put maximum resources behind the few initiatives that will really move the needle
  • Lead at all levels - Hinge Health excels at high-level strategy and values the intuition that comes from spending time with the details. It effectively allocates its time between the two and can tell when something needs closer attention, especially when metrics and anecdotes don't align
  • Act like owners - Hinge Health shows good judgment in allocating resources in a way that's best for the company, not just its own teams. It has high standards because its name is on the door

Funding (last 2 of 7 rounds)

Oct 2021

$400m

SERIES E

Jan 2021

$300m

SERIES D

Total funding: $825.8m

This company has top investors

Leadership

Gabriel Mecklenburg

(Executive Chairman)

Studied at Cambridge and Imperial College London. They were the COO of Oxbridge Biotech Roundtable, and co-founded Marblar in 2012.

Studied Biochemistry at Oxford before co-founding Marblar. Was founder and CEO of Oxbridge Biotech Roundtable.

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