Customer Success Manager, Nooks
MM/ENT
+ Equity
AI-powered parallel dialer & virtual salesfloor
Open for applications
AI-powered parallel dialer & virtual salesfloor
21-100 employees
Open for applications
+ Equity
21-100 employees
Company mission
To automate this grunt work so salespeople can focus on the human parts of the job.
Jump to section
Company mission
To automate this grunt work so salespeople can focus on the human parts of the job.
Few candidates hear
back within 2 weeks
Our take
For many businesses, the rise in hybrid and remote working has lessened team building and collaboration within their teams. Nooks was founded in 2020, initially as a virtual space for sales teams to collaborate and work in real-time, and to feel like they're working in the same room as their colleagues.
Nooks evolved from that social workflow premise and developed an AI dialer to automate manual tasks for sales teams. It also has a "Call Analytics" tool for sales teams to transcribe, analyse and improve upon their calls. Meanwhile, its virtual salesfloor still makes collaborating, team building and training easier for virtual teams.
While Nooks is up against large workflow management platforms such as Slack, its tight focus on sales teams lets it stand out. This speciality has led to several rounds of funding for Nooks, the latest of which is being channelled into expanding operations and business reach.
Freddie
Company Specialist at Welcome to the Jungle
Company values
- Earn customer love - Nooks should be the tool our customers love the most. We earn customer love with every interaction, every detail, and every customer problem we solve
- Extreme ownership - We can all drive outcomes and enact change. We take responsibility, step out of our comfort zone, overcome obstacles, and do the hard work to deliver results
- Do more with less - Speed, efficiency, and ruthless prioritization are our competitive advantages. We ship & iterate quickly while wearing multiple hats. We can do anything, but not everything
- Ask why - Deeply understand customer problems. Question assumptions. We expect that others will ask “why” so we back up decisions with clear reasoning
- Energize & support the team - Energy is contagious. We aim to electrify everyone around us with our positivity & passion. We lead by example - no job is beneath us. We succeed as a team
- Be a good person - We want to work with high integrity people. Good things happen to good people. Be kind, humble, honest, ethical, and trustworthy. Act with empathy and choose ‘right’ over ‘easy’
Funding (last 2 of 3 rounds)
Oct 2024
$43m
SERIES B
Apr 2024
$22m
SERIES A
Total funding: $70m
This company has top investors
Leadership
Rohan Suri
(Sales Leader)Previously a Software Engineering Intern at Forethought, and ML Engineer Intern at Cerebras Systems. Was also a Machine Learning Researcher at Stanford Artificial Intelligence Laboratory and a Cybersecurity Intern at Visa.
Nikhil Cheerla
(CTO)Previously an ML Engineer at Tesla. Was also a Vision Lab Research Intern at Stanford University, and Engineering Intern at Lyft and Quora.
Dan L
(CEO)Previously a Machine Learning Engineer at Scale AI. Worked in Quantitative Strategies at IEX Group and ML Research at Cerebras Systems.
Jobs (20)
Software Engineering
People, HR, Recruitment
Product
Sales & Account Management