Enterprise Customer Success Manager, Glean

$110-170k

OTE

Metabase
Zendesk
Slack
Mid and Senior level
New York
Glean

Enterprise search and knowledge management

Open for applications

Glean

Enterprise search and knowledge management

201-500 employees

B2BEnterpriseInternal toolsProductivitySaaS

Open for applications

$110-170k

OTE

Metabase
Zendesk
Slack
Mid and Senior level
New York

201-500 employees

B2BEnterpriseInternal toolsProductivitySaaS

Company mission

To bring people the knowledge they need to make a difference in the world.

Company mission

To bring people the knowledge they need to make a difference in the world.

Top investors

Few candidates hear
back within 2 weeks

44% employee growth in 12 months

Our take

Glean is an intuitive digital assistant which allows employees to search across all their apps and find the information and tools that they need more quickly.

With so many SaaS apps being used by modern day companies, overwhelm and inefficiency inevitably enter the equation. Glean’s search engine is proving popular for how it unifies and centralizes all these distributed tools and data.

It’s been quite a start to life at Glean, having only emerged from stealth in 2021, it received a $1 Billion valuation in early 2022, thus achieving unicorn status, and has received nearly $400 million in funding so far. The SaaS platform is already used by some major companies including Grammarly, databricks, and Rubrik.

That Glean was co-founded by a quartet with senior experience at Google, Microsoft, Uber, and Facebook stands the company in good stead. However, it’s the fact that its search engine is solving a new, but very real problem in the workplace that’s seen its popularity surge so quickly, which it’s likely to continue to do in the future. Its adaptability to include new AI capabilities to its platform, such as generative AI, has Glean well set to see further growth.

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Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Medical, dental, and vision for you and yours
  • Competitive compensation and stock options
  • 401k contribution
  • Flexible work (3 days a week in the office), though we believe in folks working where they can be most effective
  • Company events, from weekly happy hours to our annual company retreat
  • Flexible hours, unlimited PTO, and company-wide winter break shutdown
  • Transparent culture
  • Learning and development stipend
  • Free meals with lunch and dinner options every day

Company values

  • One together – We leave our egos behind to forge a trusting, inclusive, and transparent environment
  • Customer obsessed – We relentlessly work to solve customer problems and focus on product quality and excellence
  • Owners – We take responsibility for our company, product, and culture, leaving things in a better state
  • Think big, start small – We dream big and solve hard problems through continuous learning and rapid iteration
  • Beyond boundaries – We are eager to learn and grow. We help each other thrive and aren’t afraid to try new things

Funding (last 2 of 6 rounds)

Sep 2024

$260m

SERIES E

Feb 2024

$200m

SERIES D

Total funding: $655m

This company has top investors

Leadership

Former Engineer at Google and Microsoft. Is the co-founder of high growth startup Rubrik, which delivers data security and operational resilience for enterprises.

Piyush Prahladka

(Software Engineer)

Prior to joining the co-founding team at Glean, they worked as a Senior Staff Software Engineer at Google, then as an Engineering Lead at Uber.

Tony Gentilcore

(Product Engineering Lead)

Former Developer at At&T and TJC Labs. For ten years, served as a Senior Staff Software Engineer at Google, including a spell as Founder and Tech Lead / Manager of the Chrome Speed Team.

TR Vishwanath

(Engineering Lead)

Before co-founding Glean, was a Principal Software Engineer at Facebook after spending eight years at Microsoft as a Software Design Engineer, then Principal Development Lead.

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