Customer Support Expert, GlossGenius
$55k
Salary applicable to candidates located in New York, California, and Washington
More information about location
Business management platform for beauty salons
Job no longer available
Business management platform for beauty salons
201-500 employees
Job no longer available
$55k
Salary applicable to candidates located in New York, California, and Washington
More information about location
201-500 employees
Company mission
Gloss Genius' mission is to empower beauty salon owners to reach new heights by growing their business, boosting customer engagement, and maximising their income.
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Company mission
Gloss Genius' mission is to empower beauty salon owners to reach new heights by growing their business, boosting customer engagement, and maximising their income.
Our take
Business management platforms exist for a wide range of industries, including retail, hospitality, and healthcare. However, despite a modern facade the beauty industry lacks specialised software and still runs on generic CRMs and basic spreadsheets. Recognising a gap in the market, GlossGenius has stepped in to provided a specialised business management platform for beauty salons, spas and studios.
With no competition in this niche, GlossGenius has swiftly captured a large market share, with triple-digit year on year revenue growth. It serves over 40,000 businesses (70% of which are women-owned) and has more than $2 billion in annual transactions on the platform.
GlossGenius has raised a large amount of capital in several funding rounds closed in quick succession. It is aiming to accelerate platform development off the back of its releasing of consumer experience, payment and automation products. It is well on the way to fulfilling its long-term aim of developing into the Toast of the beauty industry.
Steph
Company Specialist at Welcome to the Jungle
Benefits
- Fertility and adoption benefits via Carrot and Kindbody
- Generous, fully-paid parental leave policy
- 401k benefit - employees are eligible to contribute starting day 1 of employment
- Pre-tax commuter benefits
- Dependent Care FSA
- Home office stipend
- Team Bonding opportunities - annual company retreat for entire team, plus virtual events throughout the year
- Flexible PTO
- Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
- Competitive health & dental insurance options, with premiums partially covered by GG
Funding (last 2 of 7 rounds)
Jul 2023
$28m
SERIES C
Sep 2022
$25m
SERIES B
Total funding: $104.9m
This company has top investors
Leadership
Experience as Research Intern for DenizBank. Investments Analyst for Goldman Sachs from 2011 to 2014.
Diversity, Equity & Inclusion at GlossGenius
- At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity Employer
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