Head of Business Development & Bids, Accurx

One of the finest onboarding experiences with proactive communication through the process. I was sent a personalised presentation deck with granular level details of my offer and some of the positive feedback people had written about me following my interviews. The wonderful company handbook really helped me get a feel for the company culture and expedited my settling in process. The new joiner survey was special! They gave me the option to choose my preferred tech (i.e. top-spec laptop, ergonomic chair and keyboard etc.), my dietary preferences (including the free food items I would like stocked in the kitchen/pantry on a daily basis). This was truly a masterclass in onboarding where I truly felt that the company cared and was ecstatic about me joining them!

AccuRx offers some of the best and most thoughtful benefits across the tech startup space. Plenty of thought has been put into employee happiness and wellbeing. A few relevant examples are the 28 holidays in a year (in addition to bank holidays and 1-month unpaid leave), flexibility to work from anywhere in the world for 2 weeks in a year, unlimited use of the full-time mental wellbeing therapists, free lunches that are healthy and eaten together on the company dining table, pet-friendly office, the £500 wellness budget. The best example is probably the companies decision to offer all employees a £15 contribution towards all late-night travel (following an office party or just work).

The leadership team call itself the B-team and call everyone else at the company the A-team. That in itself should tell you a lot about the leadership and culture at accuRx. They genuinely care, are humble and are extremely empathetic about the people at accuRx. Jacob has a powerful vision for the company, which is seriously inspiring and worth dedicating a part of your life to. In addition, there is plenty of transparency across all aspects of the business (including funding and the future of the company), which shows the level of trust they have in each team member.

I feel privileged every day to be improving how healthcare is delivered. We already make a huge impact, and we're just getting started. We regularly hear from users about the difference we make, and it sometimes makes me quite emotional.

Everyone wants to help you out. On the weekend, I'm looking forward to seeing my colleagues on Monday. Feels like one big family. At 50 people, we still seem remarkably free of egos and politics, and I hope we can keep this up!

There's such a buzz in the team. It's been great seeing individual teams build their own culture and identity over the past few months. I'm always amazed by how much progress there is to share at show and tell each week.

We've gone through several iterations of values over the years. They weren't just set once and never looked at again - they form the basis of our hiring, progression, how we build products and the culture we're trying to build.

There's such a variety of challenge with the work here. Since I began we've gone from needing to quickly iterate and reach product market fit to focus on scaling concerns as we've seen up to 5x and 10x increases in the usages of our services.

I love working for accuRx because our product is the default in primary care. It's a position of huge trust and responsibility which has meant we've been able to put tools on doctors hands just as they've needed them. For example in the lead up to the first Coronavirus lockdown we released a feature to enabled doctors to carry out video consultations just as it was needed and which undoubtedly saved lives and reduced the spread of the virus.

It's not just that accurRx's mission is inspiring, it's also that our mission is beautifully simple in its focus. What makes it so powerful to me is how clearly our mission resonates with our users every time I speak to them.

Straight from the off on my first day, I was blown away by the calibre of people working at accuRx. It really does inspire me to perform as well as I can, as often as I can.

Feedback truly is central to everything we do at accuRx. Everyone in the company is actively seeking feedback on everything they do, and this goes a long way in creating the kind of trusting environment where feedback can be given candidly.

AccuRx places a big emphasis on employee wellbeing - we are given a wellness bonus of £500 per year. Also given access to free therapy sessions. Free lunch is provided on a daily basis in the office - there is also very thoughtful adjustments made for those working remotely. Also lots of teambuilding opportunities and integration especially whilst being remote.

Very great environment to work in everyone is very friendly and genuine - feedback is given on a regular basis ( both positive and negative) Leadership are super transparent and there is a real sense of team across the company, no 'team' is more important than the other. Super refreshing to work in a place which isn't governed by cliques or workplace politics!

My manager is so supportive and understanding - it's very easy to have open discussions or make any suggestions for improvements because of the type of environment created from the start. My manager and the rest of the team went through great lengths to make sure I was onboarded and settled in at accuRx.

It does feel good to be able to do something that is really helping people. We are not trying to sell more or trick users like a lot of other jobs, but simply trying to help clinicians and patients in their daily communication.

The company takes really good care of its employee with a lot of nice gestures. It's not everywhere that the CEO would cook himself a chef weekly meal for his team! It's the kind of management that will just send you flower to make you happy for no particular occasion

When you go on a user test session and you have the user thanking us for the job we are doing and they will just explain how much our tools help them in their daily routine. Not only it's easier for them to do their job, but it's also helping patients a lot by avoiding spending time to go the GP or fill in paper forms for basic info

We're working to solve communication within healthcare. We hear from frontline workers every day about how what we're working on is making their lives easier. It's inspiring to hear the difference we are making

We have an incredible team. Everyone is inspired about what we are achieving are more than happy to muck in and lend a helping hand to each other. We all take time every week in Show and Tell to celebrate all progress and developments that week.

We have a Town Hall every Friday, where founders openly and honestly answer any questions that we have that week.

Before and immediately after I joined, it was clear that I was being hired to a role that had lots of room for growth and subsequent progression.

Laurence and Jacob are extremely passionate about the mission. They are strong leaders in that they are not afraid to pivot and commit to the pivot to serve that mission. They also go above and beyond to build a great company where I love going to work every day!

When I joined, I was given a brief of issues that would be good to solve, but it was made clear that this was a continuing conversation to be had, and I am currently exploiting the autonomy to learn and help with things (e.g. data science) outside my day to day responsibility.

As an engineer I have really appreciated the importance given to reviewing each others code to a level that I hadn't encountered in my previous experiences. On top of that, I've been loving we get to work on tasks that go beyond engineering, such as participating in user research, design processes etc.

Before joining I hadn't really grasped just how important our work is - and it's my favourite thing of all - there is no better way to spend your day than to improve people's lives.

accuRx is a place where people have the freedom to be themselves and searches for unique people that think outside the box!

As a non-binary trans and neurodivergent person, I generally expect to not be terribly included in a company's culture. Surprisingly at accuRx I am very much made to feel included, valued and supported! We are still really white in general as a team but I know the company cares a lot about improving diversity as much as possible.

My manager is the most supportive manager I've ever had. They are happy to make time for me even when really busy, to help me when I'm struggling with my ADHD, and to arrange additional support when I need it.

It's so amazingly cool to regularly hear from our users that we're making such a big difference to their ability to do their jobs well. I've never had that at any other job, and given that our users are healthcare staff it's incredibly fulfilling work :D

Contrary to other roles I've had, I feel like all my ideas are very much welcomed and considered, and I've had great fun so far working on a large project where I've been given the space to really approach it the way I wanted to, which is great.

You can't get much more meaningful than working in healthcare and our users love our products and find them invaluable for getting their work done. Helping people do their NHS jobs more effectively is very rewarding.

I've found all my ideas have been welcomed and heard. It's very much an inclusive environment and there are no 'this is how we do it' conversations, which I really love.

We hear so much from our users that we make a real difference to their work as a GP, allowing them to manage workload better and communicate with their patients more efficiently

The team aren't afraid to take on new challenges and respond so quickly to change, most evident during COVID where we built our video consultation tool over the weekend. Again most recently, we haven't backed down from the challenge to help with the COVID vaccination delivery programme

No matter what part you play in the team, everyone is committed to providing constructive feedback to others and we are encouraged to do so! Always feels like a very open and collaborative environment where everyone is keen to help each other where possible

Never have to sweat the little things and have generous and flexible support for managing the big things in life (re: leave, sickness, parental leave etc)

We build software that has been part of delivering NHS care to more than 20 million people to date.

Health tech is nowhere near easy, and you will be stretched and supported to rise to the challenge whatever your role.

It's incredible to know that every new feature we ship is used by nearly every GP practice in the country! It is our mission to build software that improves healthcare professionals' lives and creates better health outcomes for patients.

One of the best things about accuRx is the team. We are on a mission together and we do a great job of creating a positive and supportive work environment.

Open and honest communication goes beyond just transparency at accuRx. Built into our culture is a way of doing things that encourages positive conversation and feedback so that our journey is one of continuous improvement.

I feel as though I have a lot to learn from my colleagues. Coffee chats are genuinely interesting!

Given that we're scaling so rapidly, there are many opportunities to take on projects that typically are unavailable to new joiners at larger organisations. accuRx employees come from a range of different backgrounds and experience levels, so there's always something new to learn.

Being in a rapidly expanding organisation leaves me with plenty room to grow, which is really exciting!

Having impact at scale on health systems that are overwhelmed and underfunded.

Management give you freedom and responsibility.

Your wellbeing is always put first, no matter what else is happening at the company

I have been challenged in my role as well as getting involved in other projects! It's exciting and always put me out of my comfort zone which is great especially as there is support from all corners of the team to feel confident! It's an exciting industry to be involved in!

Everyone loves a challenge and is so intelligent! I love speaking to the team and learning from them! We have accuRx Academy where team members get the chance to teach us all sorts of things which is really useful and important for myself at accuRx and for life outside!

I'm in awe of how amazing my colleagues are and I love how simple they can make a complex situation or idea!

The work we do at accuRx is so relevant to what GPs and other healthcare professionals need at the moment. We've built a video consultation solution, easy to send questionnaires for patients and a system for requesting an appointment online rather than over the phone!

Our mission is to bring patients and their healthcare teams together, which is so important now that we no longer rely on one service for our healthcare. If healthcare professionals could access the same patient data everywhere, patient outcomes would be vastly improved.

Everyone at accuRx works incredibly hard to support healthcare professionals, because we have such an important mission, as well as a fantastic team culture!

I love working at accuRx because we're building products that help both patients and healthcare providers. We're making care much easier to access across the country. The impact we're able to have is huge and continually growing.

I'm surrounded by incredibly intelligent people everyday, which is amazing. They genuinely care about you, your personal development and being in this environment is enabling me to continually be challenged and develop.

We're able to have an impact on so many people's lives!

I really do love working for accurx. Everyday we are helping people working for the NHS and GP practices. The team are creative, hardworking, innovative and really are making incredible changes to the way we do healthcare in the UK!

We are all one team. Everyone works together from other teams, your opinions are always valued and acted on. I joined not from a very technical background, but because of my role I am always asked for feedback on our products. Town Hall and Show and Tell at the end of the week are a highlight as we all celebrate each others hard work!

Always changing and growing. Finding solutions in healthcare before there is a problem. We believe as a company the healthcare industry is a communications industry and we are constantly building new features to benefit this. It's exciting to be a part of it all.

The people here at accuRx are great. It is really nice to work with the team, and great to see people are so passionate about the work they are producing. The team here are really open and I like how we have the autonomy to do our work.

The accuRx team are very open and I like that about the company. I think that it is really important for communication in a company as I think develops a culture and it means that people know where they stand. I think the show and tell is great as it is nice to get together as a company and talk about things that went well what didn't etc.

I haven't been here long but I really enjoy being a part of the team and supporting them and seeing the benefits of what we are doing to the outer world. I think also that it is great that accuRx are really supportive and have an open door policy as well.

We're working towards an ambitious mission to improve health care comms for patients and their full support network so there's lots of work to do and it's very varied, that's provided a huge amount of learning opportunity

We're serious about providing tools that will make healthcare systems better - that means everything we do is focused towards making a meaningful difference outside the walls of the office

We're serious about culture, have a values interview in our hiring process and check that folk are nice people - that doesn't mean we all agree most of the time, a lot of the time we don't!, but we disagree and commit, and support each other in our mission --- that might sound trite but come talk to us and see what you think

I absolutely love the team and culture at accuRx. Not only do I have the freedom to grow and progress my skills, but I have great support from my manager, this is the best place I have ever worked :)

I work with industry leading technology at accuRx and have worked on huge projects which I'm really proud to be a part of.

The team at accuRx value your opinion and goals and I've have tons of opportunity to progress while working here.

Really high trust environment. Senior management sets out high-level outcomes, you're supported with advice and feedback on your approach to the problem, then trusted to make the right call in what you actually do to meet the goal

I can't imagine working at a place with a more inspiring mission! The scale of the impact we have in a sector with famously archaic tech (especially for communication) is awe-inspiring and this is reinforced daily by the feedback we get from our users

The current rate of growth in the impact we're having has been great, but as a team, there's definitely still a hunger for keeping the momentum. There's a feasible path for global impact and completely overhauling current systems so there's no shortage of opportunity!

Building really impactful software that has made a huge contribution to healthcare services and will continue to because there is so much more to improve!

Really bright team of capable individuals who I trust to make the right things happen. The culture is inclusive and collaborative and everyone's ideas are valued.

There is a genuine desire to move fast in order to achieve big things together. Covid has been a very significant year for the company as we have responded to new healthcare needs really quickly and had to pull together as a team to do so.

I've been able to lead areas and manage my own workload from the very beginning. There's no micro-management here.

Easily the friendliest and most upbeat set of people I've worked with.

All discussions are open and anyone can contribute to the direction of where our team is going.

Values are the core metrics we are held do. We take them really seriously and do just pay lip service to them.

People buy-in to serving the NHS and building great products - and they pull a shift to get product shipped.

We are given freedom technically to solve interesting problems. New ideas really welcome.

We are really quick to respond to the needs of general practice and have a close relationship with our end users.

We always have a bottom up approach to product development - is there a specific need that we need to address and does it fulfil our vision?

We have flexible working hours and get an annual allowance of £500 to spend on mental/physical wellbeing.

We are regularly able to roll out useful new functionality to GPs for use across the UK.

Weekly town halls provide a good overview of how the company is doing; information is not kept secret.

Employees are regularly asked for suggestions on what we should be doing and they are acted upon.

The changes we make in the product affect NHS staff work and lives. Making things easier for them with technology means they can spend more time caring for their patients.

The team is incredibly kind, helpful and supportive. There is a positive attitude of everyone mucking-in across the company.

What accuRx does is and will change how healthcare is delivered in the UK.

Working on some of the hardest problems in health with a great team is so rewarding. Everything we do makes a huge impact for our users!

We're given huge amounts of autonomy and trust to do solve problems and best meet our user's needs.

I love working on stuff that has an immediate impact. Getting people reply that our change has improved their working day and saying thanks for product changes is a great feeling!

We're working really hard to provide the NHS with key software that saves them so much time in primary and secondary care.

The best people to work with, everyone looks out for each other, so much kindness and generosity.

Every time somebody does a good job at something it's mentioned in show & tell, even if you don't think someone has realised, they probably have! We also have a very active praise slack channel.

The mission is massive and accuRx are really making a difference. Great people.

Big challenge. Lots to do. Moving very fast.

The values are public to the world. We hire by them and live by them.

The team! There's no one person from the same background and there's always something new you can learn from a team member both professionally but also personally. We work in product teams, meaning that day to day you're interacting with colleagues from all backgrounds from engineering to user research. I joined accuRx without a specific idea on what I wanted to do. From day one I've had the chance to learn and shadow colleagues from various backgrounds, which has been of massive help to learn more about each role and grow professionally.

We take the time to celebrate all achievements in the company. This both at an individual level as well as greater team. We have a praise slack channel where post almost daily to share colleagues achievements. We also have a team meeting every Friday afternoon where we celebrate wins together!

As part of the hiring process we have a values interview, which every member of the team takes turn in conducting with the candidate. We also celebrate when people display these values.

I love that the work we do has a direct and obvious impact to the healthcare that affects us and our families. Our work on video calls has meant healthcare workers can treat patients remotely during the pandemic. Our work on patient messaging has made simple communication to and from patients easier. And because we're in 98% of practices, most GPs and healthcare workers are thankful for our work as it has helped them get through the day!

My colleagues are some of the most intelligent people I know. They were drawn to the problems accuRx are trying to solve because they aren't easy, fixing communication in healthcare will require a lot of smart people working together well - I think we're well placed!

I believe a big part of our success is because of our leadership. They are able to balance sticking to our goals and pivoting when the situation calls. They also value our wellbeing beyond just superficial gestures.

The things we're building make a tangible difference to our users lives, and to the healthcare system itself. You never get used to the kind words and love from our users!

Everyone in the team is driven, excited about what we're doing, inspiring, and most importantly the loveliest bunch of people I've ever worked with. We're excited to work together.

So much can happen in a day - this means you learn things extremely quickly and have a lot of opportunities to grow as a person. New things get built so quickly and we make such great progress. It's hard not to be excited!

Our mission is to solve healthcare. Tackling problems that effect so many people, and are often mired in antiquated systems can often produce some challenging work, but without a doubt is it rewarding.

The best thing about accuRx is the team, intelligent, driven, hard working people all pushing hard together in order to improve the health care system. It feels like everyone is the expert in their given area and they're always happy to help.

Weekly town halls are just a part of a culutre of frank and open communication about long term company goals, finance, hiring, diversity and inclusion, mission, and strategy among other things. The senior team are always looking for questions or challenges to make sure accuRx is doing the best it can.

There's ample opportunities here to work on projects with ambitious deadlines and deliver tangible value to GPs and medical staff. The engineering team does a great job balancing speed of execution and quality of work, while still maintaining a culture of working reasonable hours and having fun along the way.

From the very first day at accuRx it's clear that our users love the product and the team, and we regularly have users joining company calls and always being complimentary around our work. Whether it's saving time by sending an SMS instead of a call, or helping GPs access vulnerable patients via video chat, the company mission of making the health system better is always at the forefront of our day-to-day work.

The team is incredibly diverse, especially for a small tech startup, and diversity is a clear priority in the way we hire and build company culture. Whether it's an afternoon talk around the experience of trans people and healthcare, or hosting programming classes for women, the company's commitment to fostering an inclusive environment shines through, and we are always pushing to make sure there is as much diversity of thought as possible - a recent example being hiring 2 software engineering apprentices.

We value a range of opinions on each topic and although we don't seek consensus on every decision, everyone is entitled to speak their mind without fear of reprisal.

We've still a long way to go, but is clearly a priority when hiring and creating clear path pathways for progression internally.

accuRx is trying to change the entire way healthcare is delivered, that gets me out of bed in the morning!

We get feedback from our users every single day about how our product has fundamentally changed the way they work. It's so rewarding to know that the work you do is contributing to making healthcare workers' lives easier and therefore improving the patient experience. I haven't had a single case of the Sunday blues since I joined.

Everyone at this company cares so much. The leadership team put a lot of effort into the culture and that trickles down through management. I feel like I can be completely honest with my manager and that things actually happen off the back of our 1-1s, which is not a given in most companies.

I get on with everyone in the company and we have managed to maintain our culture and energy despite doubling in size over the course of just 9 months. We have weekly "Show and Tell" and every week I'm astonished at how much the team has achieved across so many different areas.

I love working for accuRx because my work is helping change the way patients access healthcare in the UK. We are all patients, the products we build will directly help our family and friends, not to mention the extremely hard working staff within the NHS.

I have never worked in a more supportive, friendly and interesting team! What stood out to me when I joined and still does is how approachable everyone is. You can never ask a silly question!

Diversity is hugely important at accuRx. We are building products that are used by an extremely diverse workforce and the entire UK population could benefit from. Having diversity of opinions, experience and interests allows us to build and maintain an amazing team, that intern allows us to build amazing products :)

It's so motivating to be part of such a hard working, smart team. Everyone is so supportive and nice alongside being really really good at what they do.

We're able to see the impact of our work every single day. We make sure we stay really close to our users, they join company-wide calls each week and hearing them talk about how accuRx has changed their professional lives or that losing us would be like 'losing an arm' makes you feel very proud and lucky to work for such an inspiring company.

I've worked in other places where this has been talked about from a leadership team, but not ever actually seen in practice... that's quite the opposite at accuRx. Being open and honest and having a culture of giving and receiving feedback means that we're constantly striving for improvement and we're able to help each other grow and learn. Every week we can anonymously post questions to our CEO & CTO, but most people choose to do this in the session together as there are no 'out of bounds' topics.

Have never worked with such truly amazing people - both intelligent but incredibly caring about our users and their colleagues.

People are always willing to give me honest feedback and really help me improve myself.

What could be better than working with the NHS to improve things!