Senior Customer Operations Manager, Relay

Salary not provided

+ Equity

SQL
Excel
Zendesk
Mid and Senior level
Vancouver

More information about location

2 days a week in office

Relay

Online business banking and money management

Be an early applicant

Relay

Online business banking and money management

101-200 employees

FintechB2BBankingPaymentsSaaSAutomation

Be an early applicant

Salary not provided

+ Equity

SQL
Excel
Zendesk
Mid and Senior level
Vancouver

More information about location

2 days a week in office

101-200 employees

FintechB2BBankingPaymentsSaaSAutomation

Company mission

To increase the success rate of small businesses.

Company mission

To increase the success rate of small businesses.

Top investors

Few candidates hear
back within 2 weeks

58% employee growth in 12 months

Our take

Traditional banking options can feel outdated and tedious, especially if this includes in-person visits and waiting in line. This has led to the rise of online banking - but lots of smaller companies have to navigate multiple complicated applications in order to manage this business banking.

This is what Relay aims to fix. Its no-fee, online banking and money management platform looking to tackle financial complexity for SMBs. The company's goal is to fully automate the finance function using banking that deeply integrates into back-office systems. Its software is designed to affordably increase financial clarity and security, reducing the time spent on administrative tasks.

Relay is focused on its long-term goals and plans to scale up distribution and grow in sales, marketing, customer support, operations, engineering and product. The company currently serves thousands of SMBs across the US with the goal to get 100,000 small businesses over the next few years.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • Life Insurance
  • Paid Vacation
  • Personal/Sick Days
  • Holiday Shutdown Period
  • Bereavement/Religious Holidays
  • Competitive Salary
  • Meaningful Equity, Stock Options Program
  • Flexible Work Environment
  • Dog Friendly Office
  • Employee Purchasing Program for Equipment
  • Birthday + Anniversary Perks
  • Extended Benefits/Health Insurance
  • Health and Wellness Spending Account
  • Mental Health Benefits/Employee Assistance Program
  • Vision + Dental

Funding (last 2 of 3 rounds)

May 2024

$32.2m

SERIES B

May 2021

$15m

SERIES A

Total funding: $51.7m

This company has top investors

Leadership

A range of experience including as CEO at Vuru, Director of Product Engagement at Wave, and Head of Marketing at Hubdoc.

Jobs (20)

All locations

Software Engineering